Cancel your account


  • Cancel your account before the renewal date of your contract.

How it works

You must cancel your account before the renewal date of your contract. If you don't cancel before this date, your contract will be automatically renewed. You can view the details of your current plan under Settings > My Account.

Cancel your account

If you cancel your account, the action cannot be reversed. 

  1. Log in to Starshipit then go to Settings, then select My Account.
  2. Click Manage Plan and Account Details.
  3. Click your current plan to access Subscription Details.
  4. Click Cancel Subscription.
  5. Enter a reason for cancellation, then click Confirm Cancellation.

Your account will now be deleted from Starshipit.

Note: If you do not see a Cancel Account option in My Account and you are using Shopify, then your account can be cancelled by uninstalling the Starshipit app from your Shopify store. 

If you require assistance with cancelling your account please contact us on

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