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How to integrate with CartonCloud

Learn how to integrate with CartonCloud.

2 min readUpdated September 11, 2025

Integrate your CartonCloud platform with Starshipit to allow sales orders to be picked up in CartonCloud and automatically transferred to Starshipit.

About integrating CartonCloud

CartonCloud is an easy-to-use Transport Management System (TMS) and Warehouse Management System (WMS).

Note

This integration has been built by CartonCloud. If the information imported into Starshipit is not mapped properly, please contact CartonCloud support.

Before you begin

  • Make sure your Starshipit account is set up with at least one courier account and is on a valid paid or trial plan.
  • Connections to Starshipit need to be configured by the CartonCloud team.

Connect Starshipit with CartonCloud

  1. In Starshipit, go to Settings > API.
  2. Copy the displayed API key.
    If the API key field is blank, click Regenerate.
  3. Click Save.
    Keep this page open as you will need to provide the API key to the CartonCloud team.
  4. Contact your CartonCloud onboarding consultant or email CartonCloud support and provide them with your Starshipit account username and API key.

FAQs

You can configure this using the Select the Sale Order status option in CartonCloud to trigger the creation of the shipment in Starshipit. For example, Packed or Dispatched.

CartonCloud will check Starshipit for a tracking number or when CartonCloud prints the label, the tracking number is returned alongside the label to print.

Not necessarily. It is possible for CartonCloud to add this in as a button in their interface or you can use Starshipit's Sidekick Chrome extension!

No, you can continue to pick and pack in CartonCloud.

Orders are pushed to the Starshipit API from the CartonCloud side, use the specific account API key to send orders there.

You can choose to print using either the Starshipit app or CartonCloud.

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