Configuring how rates should be displayed
Display negotiated rates
This option will allow your customers to see the actual rates you are quoted from the courier.
- Navigate to Settings > Child Accounts > Edit.
- Untick Hide Courier Rates.
- Click Save.
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Display rates with margin
This option will allow your customers to see your rates with your margins added on top
- Ensure Hide Courier Rates is unticked for the child account (see above).
- Navigate to Settings > Child Accounts > Override.
- Navigate to Settings > Customise Rates > Tick Add margin to shipping rate.
Note: This option is only available to users in override mode - Select whether you would like a Flat Rate margin or a percent margin and the value.
- Click Save.
The quotes within the order dialog will now be inclusive of your margins added.
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If using the shipping price reports feature, the child account user will see the margin rate when generating a report, not your base rates.
Hide rates
This option will hide all rates from the child account. They will see the options but with no quotes.
- Navigate to Settings > Child Accounts > Edit.
- Tick Hide Courier Rates
- Click Save.
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