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Display rates on 3PL child accounts

Learn how to configure rate display options for 3PL child accounts including margins, negotiated rates, or hidden rates.

2 min readUpdated February 17, 2025

Configuring how rates should be displayed

Display negotiated rates

This option will allow your customers to see the actual rates you are quoted from the courier.

  1. Navigate to Settings > Child Accounts > Edit.
  2. Untick Hide Courier Rates.
  3. Click Save.

Hide Courier Rates setting

Display rates with margin

This option will allow your customers to see your rates with your margins added on top

  1. Ensure Hide Courier Rates is unticked for the child account (see above).
  2. Navigate to Settings > Child Accounts > Override.
  3. Navigate to Settings > Customise Rates  > Tick Add margin to shipping rate.
    Note: This option is only available to users in override mode
  4. Select whether you would like a Flat Rate margin or a percent margin and the value.
  5. Click Save.

The quotes within the order dialog will now be inclusive of your margins added.

Add margin to shipping rate

Note

If using the shipping price reports feature, the child account user will see the margin rate when generating a report, not your base rates.

Hide rates

This option will hide all rates from the child account. They will see the options but with no quotes.

  1. Navigate to Settings > Child Accounts > Edit.
  2. Tick Hide Courier Rates
  3. Click Save.

Hide Courier Rates ticked

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