Table of Contents
Overview
The Starshipit app has a whole new look. Introducing UI 2.0, the next evolution of Starshipit.
Ever since we first launched Starshipit, we’ve been updating and refining our platform. With UI 2.0, we needed to make a bigger change, to introduce a host of accessibility improvements, to incorporate some of your feedback, and to lay a foundation for our own teams to deliver updates more frequently.
This foundation is important. Given how much functionality we’ve now built into the Starshipit platform, it’s important that we’re able to continue to build on what’s already there without sacrificing speed. You’ll notice when using UI 2.0 that it’s more responsive while at the same time allowing you to do so much more.
Migrating to UI 2.0
If you'd like to check out the new platform, we've made this super easy.
- Log into app.starshipit.com with your usual Starshipit credentials
- In the bottom left of the navigation menu you will see "Switch to UI 2.0"
- Selecting this will redirect you to our new interface.
If at any point you'd like to return back to the original application, you can change back by:
- Log into app.starshipit.com with your usual Starshipit credentials
- In the top right of the header menu, click the blue down arrow next to your username
- Select "Switch to classic UI"
- You will be redirected back to Starshipit Classic
Print Application
If you currently use the Print Application you will need to download the our new print app for UI 2.0 to be visible. Please note, UI 2.0 is currently only supported on the Windows Print App.
- In app.starshipit.com go to Settings
- Select Printing
- Select Download Starshipit Desktop
- Complete the installation wizard, this will prompt you to uninstall the old version.
- Log into the application with your Starshipit credentials
- In the top navigation bar select Version > Starshipit 2 (new UI)
- You may need to set up your printing settings again. You can do this by following the above linked guide.
What's New?
If you're familiar with Starshipit, you may be wondering what the major differences are and what's new in UI 2.0. All in all, UI 2.0 will feel like an upgraded version of a platform you're already comfortable with.
- Edits from grid
- You can now make quick changes to your orders from the orders grid, including updating what package should be used for the package and what courier and service code the order should be sent with.
- Search
- The search function has moved to the top right of the page. You can use this from wherever you are in the app and search using customers name, order number or tracking number.
- Actions menu
- Where you previously may have used the action menu to perform actions against orders, there's now a menu that will display at the top of the page when you an order from the orders grid. From here you can find all the actions you're familiar with plus a few new ones such as add or remove tags.
- Individual order actions
- Needing to perform actions on individual orders? When you open the order, you will see two menus. Anything related to printing can be found in the Print menu and all other actions (including Resending, Cloning, Booking Pickups etc) can be found in the Actions menu
- Switching Accounts
- If you are used to switching between many different Starshipit accounts, you'll find the new switch accounts dialog much easier to use. You can find this by clicking your username in the top right and selecting Switch Accounts.
- Booking Pickups
- You can book your courier pick-ups using the action menu described above. We've also moved the pick up history section to it's own dedicated page that you can see on the left hand navigation bar
- Validating Addresses
- To bulk validate addresses, select Check Addresses from the top right of the new orders grid. You'll then be taken to a view with only the invalid addresses displaying. From here, use the bulk update or individual update button to correct addresses.
To check an address for a single order, click the pencil next the address you would like to check. This opens the address dialog and you will see in the bottom right an option to check the address.
- Account Details
- You can find all information related to managing your plan, billing details, logging out of your account and support content in the new user dropdown. This is located in the top right and can be accessed by selecting the blue arrow next to your username.
- More information
- Surfacing more information to users is a theme throughout UI 2.0. From the orders grid you will now be able to see the full destination address, the price for each order, the package used, and more. When opening up orders, you will see new sections:-
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- The sender and receiver addresses are on the right-hand side of the order. To edit addresses, click the pencil icon and update as per normal
- Shipping Breakdown: A dynamic breakdown of the quote generated by the courier. This is currently only supported for some couriers however we will expand the list.
- Additional details: Where you can see the insurance value as well as reference data.
- Tax Details (international orders) this section is used for adding receiver tax information to orders.
- Customs Details (international orders) all information related to customs including the incoterm used, whether there were documents attached etc.
- Tags
- We've added the ability to add tags to your orders to make them easier to organise and manage. For more information, check out our support guide here. Tags are available on Starter Plus Plans and above.
Any feedback?
We'd love to hear what you think!
- Feel free to leave any feedback on our dedicated UI 2.0 product board.
- Alternatively, our support team can be reached at support@starshipit.com and are ready to help.
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