Migrating to UI 2.0

Table of Contents

Overview

The Starshipit app has a whole new look. Introducing UI 2.0, the next evolution of Starshipit.

Ever since we first launched Starshipit, we’ve been updating and refining our platform. With UI 2.0, we needed to make a bigger change, to introduce a host of accessibility improvements, to incorporate some of your feedback, and to lay a foundation for our own teams to deliver updates more frequently. 

This foundation is important. Given how much functionality we’ve now built into the Starshipit platform, it’s important that we’re able to continue to build on what’s already there without sacrificing speed. You’ll notice when using UI 2.0 that it’s more responsive while at the same time allowing you to do so much more. 

Migrating to UI 2.0

If you'd like to check out the new platform, we've made this super easy. UI 2.0 is currently hosted on a different webpage so you can easily switch between the platforms. To access the new UI follow the steps below:-

  1. Navigate to the UI 2.0 using this URL.
  2. Login with your usual Starshipit username and password
  3. You're ready to go! 

If at any point you'd like to return back to the original application, it will still be accessible from the usual URL.

Print Application

If you currently use the Print Application you will need to download the our new print app for UI 2.0 to be visible. Please note, UI 2.0 is currently only supported on the Windows Print App. 

  1. In app.starshipit.com go to Settings 
  2. Select Printing
  3. Select Download Starshipit Desktop
  4. Complete the installation wizard, this will prompt you to uninstall the old version. 
  5. Log into the application with your Starshipit credentials
  6. In the top navigation bar select Version > Starshipit 2 (new UI)
  7. You will need to set up your printing settings again. You can do this by following the above linked guide. 

What's New?

If you're familiar with Starshipit, you may be wondering what the major differences are and what's new in UI 2.0. All in all, UI 2.0 will feel like an upgraded version of a platform you're already comfortable with. 

Edits from grid
You can now make quick changes to your orders from the orders grid, including updating what package should be used for the package and what courier and service code the order should be sent with. 
Search
The search function has moved to the top right of the page. You can use this from wherever you are in the app and search using customers name, order number or tracking number.
Actions menu
Where you previously may have used the action menu to perform actions against orders, there's now a menu that will display at the top of the page when you select multiple orders. From here you can find all the actions you're familiar with plus a few new ones such as add or remove tags.
Switching Accounts
If you are used to switching between many different Starshipit accounts, you'll find the new switch accounts dialog much easier to use. You can find this in the bottom left, below your username. 
Booking Pickups
You can book your courier pick-ups using the action menu described above. We've also moved the pick up history section to it's own dedicated page that you can see on the left hand navigation bar
Validating Addresses
To bulk validate addresses, select Check Addresses from the top right of the new orders grid. You'll then be taken to a view with only the invalid addresses displaying. From here, use the bulk update or individual update button to correct addresses. 

To check an address for a single order, click the pencil next the address you would like to check. This opens the address dialog and you will see in the bottom right an option to check the address. 
More information
Surfacing more information to users is a theme throughout UI 2.0. From the orders grid you will now be able to see the full destination address, the price for each order, the package used, and more. When opening up orders, you will see new sections:-
  • The sender and receiver addresses are on the right-hand side of the order. To edit addresses, click the pencil icon and update as per normal
  • Shipping Breakdown: A dynamic breakdown of the quote generated by the courier. This is currently only supported for some couriers however we will expand the list. 
  • Additional details: Where you can see the insurance value as well as reference data.
  • Tax Details (international orders) this section is used for adding receiver tax information to orders.
  • Customs Details (international orders) all information related to customs including the incoterm used, whether there were documents attached etc. 
Tags
We've added the ability to add tags to your orders to make them easier to organise and manage. For more information, check out our support guide here. Tags are available on Starter Plus Plans and above.

Any feedback?

We'd love to hear what you think! 

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