# How do I get in touch with Starshipit support?
URL: https://support.starshipit.com/articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support
Canonical: https://support.starshipit.com/articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support
Markdown: https://support.starshipit.com/articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support.md
Updated: 2026-05-01

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to contact Starshipit support by phone, email, or remote support.

## The best way to reach us

The fastest and most efficient way to get support is by using our [request form](https://help.starshipit.com).

This helps our team categorise and prioritise your enquiry accurately, meaning you get the right help, faster.

### **Need to leave us a voicemail?**

Our phone line is a voicemail service. Please leave a message with a brief description of your issue, your Starshipit username, and the best contact details to reach you.
Our team will review your message and respond as soon as possible.

* AU: +61 02 909 88227
* NZ: +64 09 973 4100
* UK: +44 020 3936 4525

### Remote support

In addition to phone and email support, we also offer remote support. Our team uses [Teamviewer](/articles/settings-billing-security/account-settings/download-teamviewer), a remote support application that allows us to securely access your computer and provide assistance. You can download and run the Teamviewer app without the need for installation.