By this stage, you should already have your eCommerce platform and courier accounts connected and your orders importing automatically into Starshipit.
Now you’re ready to optimise and streamline your shipping - from adding packaging types and automation rules to custom notifications and checkout rates.
Watch: Optimise your Starshipit setup
Watch this short video to see how to optimise your account, test your workflow, and set your team up for success. Then, follow the steps below to complete your setup and continue optimising your account.
Optimise your account checklist
1. Check Your Integrations
Before getting started, double-check that your eCommerce platform and courier accounts are connected, tested, and ready.
By now, your orders should already be importing automatically into Starshipit.
If you haven’t completed this step yet, follow the in-app setup wizard or the getting started guide.
2. Add Your Packaging Types
Once your orders are imported, head to Settings → Packaging and add the packaging you use most often (boxes, padded mailers, satchels, etc).
Here’s what you can do:
- Add your box sizes and weights
- Set a default package for each courier
- Create different packages for products with unique shapes or weights (e.g. wine, batteries, skincare)
This helps allocate the right packaging automatically — saving time and reducing errors.
Learn more about package setup →
3. Set Your Shipping Rules
Next, it’s time to set your shipping rules. Starshipit can apply business rules when you import your orders. A rule can include multiple conditions and one action.
Go to Settings → Rules and start with something simple, like:
“All orders where destination is not AU → DHL Itl”
Rules help automate courier selection and cut down manual work.
Popular examples:
- Assigning Shipping Methods Based on Destination: This rule allows you to automatically assign different shipping methods based on the destination of the order. For example, you might want to use a specific courier for all orders going to a certain country or region.
- Setting Up a Default HS Code: If most of your products fall under the same HS Code, setting up a rule to assign a default HS Code can save you time. This rule will automatically apply the default HS Code to any items where the HS Code field is blank.
- Assigning Shipping Methods Based on Weight or Order Value: These rules can help you automatically select the most cost-effective shipping method based on the weight of the order or the total order value. For example, you might want to use a cheaper shipping method for lighter packages or offer free shipping for orders over a certain value.
4. Test Your Printer Setup
Now that your internal settings are sorted, test your printer setup.
👉 If you’ve just added packaging or rules, remove and re-import orders first to make sure your changes apply correctly.
Follow our quick guide to setting up your printer (Mac or PC):
Watch the printer setup guide →
Then test by printing a few labels.
5. Test with a Few Orders
Run a few live orders through Starshipit to confirm everything’s working:
- The right courier is applied automatically
- Labels print correctly
- Tracking info writes back to your store
If something’s not right, check your account settings, rules, or integration setup.
Once your basics are in place, explore a few extra features to make life even easier:
Customer Experience & Notifications
Checkout Rates
Display shipping costs directly at checkout — either live courier rates or flat-rate options.
You can also add margins to control costs and set rates by destination or weight.
Shipping Notifications
Cut down on “Where’s my order?” queries with automated notifications.
Go to Settings → Customer Notifications to:
Validate Incorrect Shipping Addresses
Starshipit automatically detects invalid addresses so you can fix them instantly — even if customers enter the wrong details.
Learn about address validation →
Operations & Integration
Choose Write-Back Options
Starshipit automatically sends tracking details and order statuses back to your platform.
Default behaviour is write-back when a label is printed, but you can change this to trigger on manifest or dispatch.
Learn more about write-back →
Print Your Packing Slips
Choose to print packing slips:
- Directly from Starshipit
- From your integrated platform (e.g. Shopify)
Or batch-print labels and packing slips together - go to Settings → Packing Slip to configure.
Learn more about printing packing slips →
Configure International Shipping Options
If you ship internationally, go to Settings → Options to set:
- Currency
- Timezone
- Default item description
- HS Code
- Country of manufacture
- Imperial or metric measurements
Scale & Advanced Setup
Add Users to Your Account
Invite users to your Starshipit account and assign them specific permissions, allowing you to streamline your shipping operations across your team and maintain data security.
Managing users →
Multi-Location, 3PL & WMS Setups
Starshipit supports complex setups, including:
- Multi-location
- Multi-brand
- Drop shipping
- 3PL
- Warehouse or inventory systems
Use child accounts linked to a parent account to manage all of them in one place.
Learn more →
Explore Advanced Features
- Packing validation to reduce picking errors
- Product catalogue to manage product data and HS codes consistently