# Scan to validate items
URL: https://support.starshipit.com/articles/6811966579215-scan-to-validate-items
Canonical: https://support.starshipit.com/articles/6811966579215-scan-to-validate-items
Markdown: https://support.starshipit.com/articles/6811966579215-scan-to-validate-items.md
Updated: 2026-09-27
> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).
> Packing Validation lets you scan product barcodes to confirm items belong in the order, reducing packing errors and returns.
Use Packing Validation to scan each item's barcode or SKU before you print a label, so you can catch an item that does not belong to the order.
## Before you begin
Packing Validation is included with Professional and Enterprise plans. Make sure the products you want to scan have a barcode or SKU in Starshipit, or plan to use **Mark as Packed** or adjust the quantity manually.
## Validate an order
1. Log in to your Starshipit account.
2. From the dashboard, go to **Workflows > Packing Validation**.
3. Enter or scan the order number, then click **Search**.
4. The packing validation screen will open displaying the list of products in the order.
5. Scan the barcode or enter the SKU of each picked item. If it matches an item in the order, Starshipit marks that item as packed.
6. If an item is not in the order, review the error before continuing.
7. Repeat step 5 for each item until all items have been packed.
8. Click **Complete Packing**. This will redirect you to the order details page after every item has been packed.
9. Confirm the package and carrier/service selection.
10. Click **Print** to complete the packing validation for the ordered items.
1. Log in to your Starshipit account.
2. From the dashboard, select **Packing Validation** in the left navigation.
3. Enter or scan the order number.
4. Click **Search**.
5. The packing validation screen will open displaying the list of products in the order.
6. Scan the barcode or enter the SKU of each picked item. If it matches an item in the order, Starshipit marks that item as packed.
7. If an item is not in the order, review the error before continuing.
8. Repeat step 6 for each item until all items have been packed.
9. Click **Complete Packing**. This will redirect you to the order details page after every item has been packed.
10. Confirm the package and carrier/service selection.
11. Click **Print** to complete the packing validation for the ordered items.
## Configure Packing Validation
You can configure Packing Validation to fit your workflow by going to **Settings** > **Packing Validation**.
### Open orders with Packing Validation
Control how unshipped orders should open in the orders grid:
| Option | Description |
|--------|-------------|
| **Open the order details** | Opens the default Starshipit order details page |
| **Open the order with Packing Validation** | Takes you directly to the packing validation screen |
### Complete packing
Decide what happens when you click Complete Packing:
| Option | Description |
|--------|-------------|
| **Open the order details before printing the label** | Allows you to make any changes to your packaging or carrier selection before printing |
| **Print the label** | Prints the label directly once packing has been completed |
### Additional options
Enable **Auto-complete Packing Validation** to complete packing validation automatically after the last item is scanned.
## FAQs
Is it possible to verify without SKU & barcode?
Yes, it is possible to verify items without SKU and barcode. You can either increase the quantity manually or use the **Mark as Packed** button to mark all ordered quantities as packed.
Can I use Packing Validation if my products do not have barcodes?
Yes. You can increase the quantity manually or use **Mark as Packed**. You can also add barcodes to the Starshipit product catalogue for easier scanning. See [Set up your product catalogue](/articles/configure-shipping-workflows/product-catalogue/product-catalogue).
How do I know when the wrong item has been scanned?
If the wrong item has been scanned, an error message will be displayed to the packer. The error message will indicate that the scanned barcode does not match the product's barcode. You can then take corrective action to ensure that the correct item is scanned and packed. Along with seeing an error message you will also hear an audio notification that will alert you when an incorrect item has been scanned.
Can I access Packing Validation from the Orders Grid?
Yes, it is possible to access Packing Validation from within the Orders Grid. You can right click on an order and select Open with Packing Validation to open the order directly within Packing Validation.
You can also configure your settings so all orders opened from the Orders Grid are opened with Packing Validation. To do this, go to Settings > Packing Validation and under Open orders with Packing Validation, select Open the order with Packing Validation.
Can I see when Packing Validation was used to pack an order?
Yes. Open a shipped order and scroll to **History**. A **Packing Validation** entry shows when it was used and which items were packed.