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Scan to open and print

Use Scan to Open and Scan to Print to quickly find orders and automatically print labels from a barcode scan.

2 min readUpdated August 1, 2025
PlanStarterProfessionalEnterprise
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How it works

  1. Generate a Packing Slip: A packing slip with a barcoded order number is required for the scan to open and scan to print workflows. You can generate packing slips in Starshipit by going to Orders, selecting the New tab, selecting the orders you want to generate packing slips for, clicking Print, and selecting Print Packing Slips.
  2. Scan the Packing Slip: After picking and packing your items, go to Workflows and scan the barcode on the packing slip. This will initiate the scan to open or scan to print workflows, depending on your configuration.
  3. Select your scan option:
    1. Print Order Directly: The shipping label is printed immediately when a matching order is found.
    2. Open to Order Details: When a matching order is found, the order details page is opened and you can make any necessary changes before printing the shipping label.
  4. Scan your barcode.
  5. Press Enter.
    Check your scanner manufacturer to see if adding an enter key function is possible after every scan.

:::tip Reprint orders: You can enable the option to allow orders that have already been printed to be reprinted by selecting "Include printed orders". :::

:::tip Print orders from child accounts:

  1. Login to your parent account
  2. Navigate to Workflows
  3. Ensure you have selected Scan and Print
  4. Tick Include orders from child accounts
  5. Scan the order number and if a matching order is found, it will be printed :::
Note

If you use pre-paid labels with QR codes instead of barcodes, you will need a scanner that supports scanning QR codes.

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