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Managing carriers

View carrier status, edit carrier settings, and manage carrier configuration for child accounts from the Carriers page in Ops Manager.

2 min readUpdated May 5, 2026

The Carriers page shows your available carriers and lets you edit their settings. You can also manage carrier configuration for child accounts without switching between accounts.

Carrier states

Each carrier in the list has a state that tells you its current status:

State What it means
Added The carrier is configured and active on this account.
Available The carrier is supported but not yet configured.
Error The carrier is added but has a configuration issue.

If a carrier shows Error, open its settings to review what's missing or invalid.

Editing carrier settings

Each carrier is configured individually. There is no bulk "apply settings to all carriers" workflow.

  1. Find the carrier in the list.
  2. Select it to open the configuration dialog.
  3. Update the settings and save.

If the save fails, the issue is typically a validation problem or an upstream API error. Check that all required fields are filled in correctly and try again.

Managing carrier settings for child accounts

From the Carriers page you can also view and edit carrier configuration for your child accounts without leaving the parent view.

  1. Find the carrier you want to manage.
  2. Open the child-account carrier management dialog for that carrier.
  3. Select the child account you want to configure.
  4. Update the settings and save.

This is useful when you need to apply a consistent carrier configuration across multiple locations without opening each account separately.

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