# What is Ops Manager?
URL: https://support.starshipit.com/articles/15100000000001-what-is-ops-manager
Canonical: https://support.starshipit.com/articles/15100000000001-what-is-ops-manager
Markdown: https://support.starshipit.com/articles/15100000000001-what-is-ops-manager.md
Updated: 2026-05-04

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Get visibility and control across all your locations and brands from one central dashboard.

Ops Manager gives you a single place to oversee all your Starshipit accounts, without switching between them one by one.

## Who it's for

Ops Manager is built for businesses that run multiple fulfilment locations (warehouses, retail stores, or third-party logistics providers), each managed as a separate Starshipit account. If you're manually checking across accounts to catch issues or keep things moving, Ops Manager is designed for you.

## What's included

- **Dashboard overview**: see performance and operational health across all your locations and brands at a glance
- **Order monitoring**: catch exceptions, delays, and fulfilment issues before they become problems
- **Centralised management**: manage carriers, locations and brands, users, tags, and shipping rules from one place
- **Billing**: generate invoices across all child accounts without switching between them — see [Generating invoices with Billing](/articles/15100000000013-generating-invoices-with-billing)
- **Order routing**: assign pooled orders to specific stores and return them to the pool when needed (requires WMS add-on)
- **Inventory visibility**: view stock levels across all locations (requires WMS add-on)
- **Replenishment orders**: create replenishment orders based on Shopify sales data (requires Shopify integration)

## Pricing

Ops Manager is available as an early access add-on at **$10 per child account per month**.

Child accounts are the individual locations, brands, warehouses, or 3PL accounts you manage. Accounts with the following types count toward billing:

- **Full Access**
- **3PL**
- **Multi-location**

User-type accounts are not counted. They are used for access management only and are not billed as child accounts.

:::note
Pricing is subject to change as Ops Manager moves out of early access.
:::

## Accessing Ops Manager

Ops Manager runs as a separate dashboard alongside your main Starshipit account. You access it using your existing Starshipit credentials. There's no separate login or account needed.
