# Ops Manager
Canonical: https://support.starshipit.com/categories/ops-manager
Markdown: https://support.starshipit.com/categories/ops-manager.md
Updated: 2026-05-05

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Manage, monitor, and coordinate orders and operations across multiple stores, warehouses, and 3PLs from a single dashboard.

## Sections
- [Getting Started](https://support.starshipit.com/categories/ops-manager/getting-started): Learn what Ops Manager is, who it is for, and how to sign in and get started.
- [Monitoring Your Network](https://support.starshipit.com/categories/ops-manager/monitoring-your-network): Monitor orders, exceptions, and fulfilment performance across all your stores and locations in one place.
- [Routing Orders](https://support.starshipit.com/categories/ops-manager/routing-orders): Assign, reassign, and automatically route pooled orders to the right fulfilment location.
- [Managing Your Network](https://support.starshipit.com/categories/ops-manager/managing-your-network): Add and manage stores, users, shipping rules, tags, and shared settings across your account network.
- [Inventory and Replenishment](https://support.starshipit.com/categories/ops-manager/inventory-and-replenishment): View stock levels across all your locations and create replenishment orders based on Shopify sales.

## Articles

### Getting Started
- [What is Ops Manager?](https://support.starshipit.com/articles/15100000000001-what-is-ops-manager): Get visibility and control across all your locations and brands from one central dashboard.
- [Getting started with Ops Manager](https://support.starshipit.com/articles/15100000000002-getting-started-with-ops-manager): Sign in to Ops Manager using your existing Starshipit account and learn how your locations, brands, and accounts are structured.

### Monitoring Your Network
- [Using the overview dashboard](https://support.starshipit.com/articles/15100000000003-using-the-overview-dashboard): Monitor order status, exceptions, and delivery performance across all your locations and brands from a single dashboard.
- [Viewing and filtering orders across locations and brands](https://support.starshipit.com/articles/15100000000004-viewing-and-filtering-orders-across-locations-and-brands): Browse and filter orders across all your connected locations and brands from one place, and open individual orders for full detail.
- [Monitoring and acting on exceptions](https://support.starshipit.com/articles/15100000000012-monitoring-and-acting-on-exceptions): Understand the four exception types in Ops Manager, how severity is assigned, and how to follow up on affected orders.

### Routing Orders
- [Routing orders across locations](https://support.starshipit.com/articles/15100000000005-routing-orders-across-locations): Assign pooled orders to fulfilment locations manually or automatically, and configure routing settings to control how orders are distributed.

### Managing Your Network
- [Managing locations and brands](https://support.starshipit.com/articles/15100000000006-managing-locations-and-brands): Add locations and brands, update pickup addresses, copy notification and package settings, and export data from the Locations & Brands page.
- [Managing users, rules, and configuration](https://support.starshipit.com/articles/15100000000007-managing-users-rules-and-configuration): Manage users, shipping rules, and tags across your account network. Invite users, copy rules, check rule parity, and sync tags in bulk.
- [Generating invoices with Billing](https://support.starshipit.com/articles/15100000000013-generating-invoices-with-billing): Use the Billing page to review usage across your child accounts, configure billing profiles, preview invoices, and generate them individually or in bulk.
- [Managing carriers](https://support.starshipit.com/articles/15100000000014-managing-carriers): View carrier status, edit carrier settings, and manage carrier configuration for child accounts from the Carriers page in Ops Manager.

### Inventory and Replenishment
- [Viewing inventory across locations](https://support.starshipit.com/articles/15100000000008-viewing-inventory-across-locations): See a real-time summary of stock levels across all your connected child accounts from a single inventory page.
- [Creating replenishment orders](https://support.starshipit.com/articles/15100000000009-creating-replenishment-orders): Create replenishment orders based on Shopify location sales to restock products where they are needed.