Ops Manager
Manage, monitor, and coordinate orders and operations across multiple stores, warehouses, and 3PLs from a single dashboard.
12 articles in 5 sections
Using the overview dashboard
Monitor order status, exceptions, and delivery performance across all your locations and brands from a single dashboard.
Viewing and filtering orders across locations and brands
Browse and filter orders across all your connected locations and brands from one place, and open individual orders for full detail.
Monitoring and acting on exceptions
Understand the four exception types in Ops Manager, how severity is assigned, and how to follow up on affected orders.
Managing locations and brands
Add locations and brands, update pickup addresses, copy notification and package settings, and export data from the Locations & Brands page.
Managing users, rules, and configuration
Manage users, shipping rules, and tags across your account network. Invite users, copy rules, check rule parity, and sync tags in bulk.
Generating invoices with Billing
Use the Billing page to review usage across your child accounts, configure billing profiles, preview invoices, and generate them individually or in bulk.
Managing carriers
View carrier status, edit carrier settings, and manage carrier configuration for child accounts from the Carriers page in Ops Manager.