Follow step-by-step detailed instructions on how to set up Starshipit based on your business needs.
1. Set up your profile
- Go to Settings, then select Pickup Address.
- Enter your address and contact details for courier collections. These details may be printed on labels depending on your courier and label format.
- Click Save.
2. Integrate your couriers
3. Set up your platform integrations
Integrate your eCommerce, WMS, or accounting platform to Starshipit. Choose from a list of 20+ platforms that integrate directly with Starshipit.
You can automatically import sales orders directly from your chosen platform or upload orders via a CSV file. You can also build your own integration using our API.
4. Set up your printers
Configure your printer so you can print shipping labels and generate packing slips. We recommend downloading the Print Application so you can print directly from a PC. You can do this in your Starshipit account: Settings > Printing.
5. Set up boxes and import weights
When orders are imported you can configure default packages for your couriers. You can configure this in your Starshipit account > Settings > Package setup.
6. Packing slips
You can choose to print your packing slips in Starshipit or in your integrated platform. Choose whether to bulk print packing slips or print packing slips and labels together. You can set this up in the Getting Started wizard, or go to your Starshipit account > Settings > Packing slip.
Set up and customise shipping notifications so you can send automated emails or texts at all five stages of the delivery process. You can do this in your Starshipit account > Settings > Customer Notifications.
8. Branded tracking page
Include a tracking link in your email notifications to direct your customers to your own branded tracking page, rather than a courier tracking page. You can configure this in your Starshipit account > Settings > Branded Tracking Page.
9. Additional options
If you are shipping internationally, you can configure the following options in your Starshipit account > Settings > Options:
- Default item description
- HS Code
- Country of manufacture
- Set Imperial or Metric for measurements
10. Multi-location, 3PL and WMS
Starshipit can be configured to support complex business processes including multi-location, multi-brand and dropshipping. To set this up you can add child accounts that are attached to your parent account. For more information, see the support articles linked below: