Overview
- Starshipit is used by hundreds of 3PLs (third-party logistics) to manage their customers' accounts.
- To configure your account for a 3PL workflow you need to set up child accounts for each of your customers.
- Each child account will cost $20 per month.
- Please note: Child accounts are supported if your account is billed directly by Starshipit. If you are billed by Shopify, please contact our support team for more information.
How it works
- Child accounts are attached to your main Starshipit account.
- Your child account generally has different settings from your parent Starshipit account e.g different couriers, integrations, pickup address and more. You can configure these based on individual customer requirements.
- You can easily switch between your different child accounts.
Set up 3PL child accounts
- In your Starshipit account, go to Settings > Child Accounts.
- Click Add a new child account.
- Set a username and password for the account.
- Under Type, select 3PL Client Account.
- Select whether or not to Hide Courier Rates.
- Click Save.
- Configure settings specific to each account:
- Pickup Address: Go to Settings > Pickup Address and set the address of your warehouse.
- Couriers details: Enter credentials for each courier service.
- Printing Parameter: You'll need to set up the printer of the new location.
Overriding your child account
Using your parent account you can override and access your secondary child account.
For example: If you have a parent swimwear business and you also sell protein powder under a different brand, you'll use the override function from your swimwear account to access your protein powder child account.
- Click the drop-down menu in the top right of the dashboard. Then select Switch accounts.
- Click Switch next to the child account account you'd like to override.
What's Next?
Learn more about child accounts, or set up child accounts for your 3PL integration.