Configure Starshipit for a 3PL workflow


  • Starshipit is used by hundreds of 3PLs (third-party logistics) to manage their customers' accounts.
  • To configure your account for a 3PL workflow you need to set up child accounts for each of your customers.
  • Each child account will cost $20 per month.
  • Please note: Child accounts are supported if your account is billed directly by Starshipit. If you are billed by Shopify, please contact our support team for more information.

How it works


  • Child accounts are attached to your main Starshipit account.
  • Your child account generally has different settings from your parent Starshipit account e.g different couriers, integrations, pickup address and more. You can configure these based on individual customer requirements.
  • You can easily switch between your different child accounts. 

Set up 3PL child accounts

  1. In your Starshipit account, go to Settings >  Child Accounts.
  2. Click Add a new child account.
  3. Set a username and password for the account.
  4. Under Type, select 3PL Client Account.
  5. Select whether or not to Hide Courier Rates.
  6. Click Save.
  7. Configure settings specific to each account:
    • Pickup Address: Go to Settings > Pickup Address and set the address of your warehouse.
    • Couriers details: Enter credentials for each courier service.
    • Printing Parameter: You'll need to set up the printer of the new location.

Overriding your child account

Using your parent account you can override and access your secondary child account.

For example: If you have a parent swimwear business and you also sell protein powder under a different brand, you'll use the override function from your swimwear account to access your protein powder child account.

  1. Click the drop-down menu in the top right of the dashboard. Then select Switch accounts.
  2. Click Switch next to the child account account you'd like to override.

What's Next?

Learn more about child accounts, or set up child accounts for your 3PL integration.

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.