How it works
There are two ways to connect your printer so you can automatically generate and print labels:
- Install the Windows app directly on your computer if you're a Windows user.
- Manually set up the Print Client.
TIP! StarShipIT recommends you install the Windows app which is a standalone alternative to the web app and print client.
Before you create and print labels for your order ensure you have performed the following tasks:
Print individual orders
Print individual orders from the Orders screen using the Print button, or directly from the order detail screen by clicking Print Labels. This generates a tracking number and shipping label for the order. The order automatically moves from the New tab to the Printed tab.
Only orders that have printed labels can be re-printed. This is because the orders are assigned a tracking number when first printed. The re-print option allows you to print an additional copy of the label without assigning a new tracking number to the order.
Once you have printed a label and the order has moved to the Printed tab, you can finalise and manifest the order. Manifesting will send the order detail to your courier service for billing. This is the final stage in the shipping process, however, we recommend you leave the order in your account until you receive confirmation that the manifest has been received by your courier.
Bulk print labels
Bulk print orders from the Orders screen by selecting multiple orders and clicking the Print shipping label button. You can only bulk print orders that use the same courier service, even though they may not have the same product code.
Once you have selected the orders, click Print in the Orders screen. The same method can be used for manifesting.