# Configure packing slips using the template editor
URL: https://support.starshipit.com/articles/9067623250063-configure-packing-slips-using-the-template-editor
Canonical: https://support.starshipit.com/articles/9067623250063-configure-packing-slips-using-the-template-editor
Markdown: https://support.starshipit.com/articles/9067623250063-configure-packing-slips-using-the-template-editor.md
Updated: 2026-11-09

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Edit packing slip layouts and variables in the template editor, then save and check your printed output.

Customise packing slips in the template editor to show the shipment and item details your packing team needs. You can change the wording, layout and fields, then save the template for future packing slips.

## Before you begin

Choose a starting layout from the editor or the [packing slip template library](/articles/13382030529935-packing-slip-template-library). If you need to change printing behaviour or item sorting, use [Configure packing slips](/articles/360000026636-configure-packing-slips).

## Edit your packing slip template

<!-- tabs:start -->

<!-- tab:Classic UI -->

1. Go to **Settings > Packing Slip** and select **Configure your packing slips here**.
2. Select **Customise using template editor**.
3. Choose your **Template size**.
4. Edit the text and use the toolbar to change fonts, colours and cell layout.
5. Select a cell and double-click a variable in the list to insert shipment or item information. Use the [packing slip variables reference](/articles/1791063593093-packing-slip-variables-reference) to choose the right field. Keep item table variables inside the item table.
6. Click **Save template** to save the edited layout.
7. Click **Save** to save the packing slip settings.

<!-- tab:UI 2.0 -->

Presets are available for A4 portrait packing slips in **New custom template editor**. Packing summaries and other paper sizes do not offer presets; use the [template library](/articles/13382030529935-packing-slip-template-library) for downloadable files and manual import.

:::caution
Choose a preset before editing your layout. Selecting one immediately replaces unsaved template edits. **Discard** restores the last saved layout.
:::

1. Go to **Settings > [Packing slips](https://next.starshipit.com/settings/packing-slip)**.
2. Under **Packing slips**, select **New custom template editor**.
3. Choose your **Template size**.
4. To start with a preset, select **A4 portrait**, then choose **Basic A4 template**, **Invoice A4 template** or **Pick and Pack A4 template** from **Preset template**. The preset also sets the printable start and end cells.
5. Update or remove the company name and website URL placeholders.
6. Edit the wording, fonts, colours and cell layout.
7. Select a cell and double-click a variable to insert shipment or item information. Use the [packing slip variables reference](/articles/1791063593093-packing-slip-variables-reference) to choose the field. Keep item table variables inside the item table.
8. Click **Save**.

<!-- tabs:end -->

## Align the logo in UI 2.0

In **New custom template editor**, **Logo alignment** positions the logo within its template cell. It changes the logo only; it does not realign other template content.

1. Open **Settings > Packing slips** and select **New custom template editor**.
2. Under the template settings, choose **Left**, **Centre** or **Right** in **Logo alignment**.
3. Select **Save**, then reopen the settings and check the saved choice.
4. Print a packing slip and check the logo position, size and proportions.

Existing templates keep their previous positioning until you choose an alignment. Select **Default** and save to return to the template's default positioning. Newly created custom templates start with **Centre**.

## Check the saved template

1. Reopen the editor and confirm that your layout and printable area were saved.
2. Print a packing slip for an existing order.

Check the printed output:

- The layout fits the page.
- Shipment fields contain the expected values.
- Each item appears on the correct row.

:::note
The preset name is not remembered when you reopen the page. Check the saved layout itself.
:::

## Print one row per packed unit

If your packing team marks off repeated units individually, enable **Split items with multiple quantities into separate rows** in UI 2.0's template settings. Follow [Print one row per packed unit](/articles/360000026636-configure-packing-slips#print-one-row-per-packed-unit) for setup and a printed-output check.

## Troubleshoot the printed output

| Problem | What to check |
| --- | --- |
| A field prints its variable name | Check the spelling against the variable list. |
| Item values appear in the wrong place | Keep item table variables inside the item table and order totals outside it. |

## FAQs

<!-- faq:start -->

<!-- faq:question -->Can I edit the template in Excel?<!-- /faq:question -->

Yes. Export the template as an `.xlsx` file, edit it in Excel, then import it back into the template editor. Save the template and check a printed packing slip after importing it.

<!-- faq:end -->

## Related articles

- [Packing slip variables reference](/articles/1791063593093-packing-slip-variables-reference)
- [Packing slip template library](/articles/13382030529935-packing-slip-template-library)
- [Add images to packing slips and packing summaries](/articles/10764333384719-add-images-to-packing-slips-and-packing-summaries)
