# Shipping Label FAQs
URL: https://support.starshipit.com/articles/360000928236-shipping-label-faqs
Canonical: https://support.starshipit.com/articles/360000928236-shipping-label-faqs
Markdown: https://support.starshipit.com/articles/360000928236-shipping-label-faqs.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Find answers to frequently asked questions about shipping labels.

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<!-- faq:question -->How do I re-print a label?<!-- /faq:question -->

1. From the main menu, select **Orders**, then select the **Printed** tab.
2. Select the order for the label you want to re-print.
3. In the right-hand corner, click **Re-print**, then select **Re-print shipping label**.

<!-- faq:question -->How do I replace a label?<!-- /faq:question -->

You use the re-do functionality to replace an existing label. Use this when you have made a mistake with the order, such as entering an incorrect address.

1. From the main menu, select **Orders**, then select the **Printed** tab.
2. Select the order for the label you want to re-do.
3. In the right-hand corner, click the re-print drop down.
4. Select **Re-do shipping**, then click **Redo** to confirm.

The order will move to the **New** unshipped tab. The order version which was initially printed will be moved to the archived tab.

<!-- faq:question -->How do I clone an existing order?<!-- /faq:question -->

Use the add shipment functionality to clone an existing order. This is useful when you are sending the same order to a customer.

1. From the main menu, select **Orders**, then select the **Printed** tab.
2. Select and open the order for the label you want to re-print.
3. Click **Clone**, and select either:
   * **Show in table** to move the order to the New tab.
   * **Open order** to open the cloned order.

![Clone_label.png](/uploads/articles/printing-labels-packing-slips/labels/shipping-label-faqs/image_360001967275.png)

<!-- faq:question -->How do I print multiple labels for one shipment?<!-- /faq:question -->

Print multiple labels when you need to send more than one parcel to a customer.

1. From the **Orders** page, open the order you want to print multiple labels for.
2. Under **Parcels**, enter the number of labels you want for each box in the **QTY** column. You can print labels for parcels with the same weight and dimensions, or parcels with different weights and dimensions.
3. Click **Print Labels**.

For example, two boxes with same weight and same dimensions:

![2019-01-15_1605.jpg](/uploads/articles/printing-labels-packing-slips/labels/shipping-label-faqs/image_4557028151567.png)

Note: The weight displayed is the weight per box.

<!-- faq:question -->Can I add a logo to the shipping label?<!-- /faq:question -->

You can only add a business logo on your labels if you are a DHL Express customer and you are on a **[Professional or above plan](/articles/settings-billing-security/billing/about-our-pricing-plans)**. To add your logo:

1. Go to **Settings**, then select **Couriers**.
2. Select DHL Express from the list, then select the **Advanced** tab.
3. Select the **Display Custom Logo on labels** checkbox, and upload your custom logo.

The maximum file size is 1MB, Width 354px, Height 177px, Resolution: 300 dpi.

<!-- faq:question -->Can I create a label for a partial shipment?<!-- /faq:question -->

Yes, you can create a label to dispatch part of an order, and then fulfill the rest of the items at a later date.

For more information, see our guide: [Labels for partial shipments](/articles/printing-labels-packing-slips/labels/labels-for-partial-shipments).

<!-- faq:question -->How do I generate Australia Post label sheets?<!-- /faq:question -->

See [Print Australia Post label sheets](/articles/couriers/australia-post/how-to-print-australia-post-shipping-labels-4-per-page).

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