How to merge multiple orders into one order

Overview

  • This article outlines how to merge multiple orders into one order so instead of processing each order for one customer individually, you can process all of their orders as one shipment.
  • When the merged order is fulfilled the component orders should also be updated in your eCommerce or inventory management system.

  Important

  • Once an order is merged you cannot unmerge the order from the parent or the parent order from the other orders. 
  • Once an order is merged into a parent order it cannot be reimported. 
Classic UI UI 2.0

1. Select the orders you would like to merge

  • Go to Orders > New.
  • Select two or more orders you would like to merge.

2. Select parent order & merge

  • With the orders selected click the Actions drop-down menu (in the top right of the orders grid) then Merge Orders.

  • In the Merge Orders box select the parent order from the drop-down menu then click Merge.

  • Your orders will be merged into one order with the order reference number of the parent order.

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Was this article helpful?
1 out of 2 found this helpful

Comments

0 comments

Please sign in to leave a comment.