How can we help you?
Search our knowledge base for answers to common questions.

Getting started

Follow the Quick Start Guide to set up your account, and learn about our features.

Settings, billing & security

Manage your Starshipit account, subscription, and security.

Orders, manifests & reports

Create orders, manage shipping manifests, and generate reports.

Integrations & live rates

Learn how to connect Starshipit with your platform and see what's possible.

Couriers

Set up your courier services and request API access.

Border Express

CourierPost

Deutsche Post

Hunter Express

InXpress

NZ Post

Pick-up in Store

Seko Logistics

Sendle

Singapore Post

Zoom2u

Printing, labels & packing slips

Configure your printer, print shipping labels, and generate packing slips.

Branding, notifications, rules, & child accounts

Set up branded tracking, notifications, business rules, and child accounts.

Videos

Check out our tutorial videos to guide you through our top features.

Overviews

Release notes

Keep up to date with our latest releases and improvements.

Still Have Questions?

Our customer care team is here for you!

Contact Us