How can we help you?

Search our knowledge base for answers to common questions.

Getting started

Follow the Quick Start Guide to set up your account, and learn about our features.

Integrations & live rates

Learn how to connect Starshipit with your platform and see what's possible.

Amazon Shipping

Product Catalogue

Brand Hub

Use the Brand Hub to manage all your brand assets from one place.

Manage the Brand Hub


Use Starshipit's branded returns portal to streamline your returns process and enhance your customer's returns experience

Settings, billing & security

Manage your Starshipit account, subscription, and security.

Orders, manifests & reports

Create orders, manage shipping manifests, and generate reports.

Shipping analytics


Set up your courier services and request API access to automate your shipping.

Australia Post OnDemand & StarTrack Courier


Seko Logistics


Printing, labels & packing slips

Configure your printer, print shipping labels, and generate packing slips.

Notifications, branded tracking, rules, & child accounts

Set up branded tracking, notifications, business rules, and child accounts.


Hit a snag? Discover how to understand and resolve common problems.

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Free trial Book a demo Log in

Still have questions?

Our customer care team is here for you!

Contact Us