Overview

  • Configure your rates at checkout settings such as renaming a service code, adding a margin and setting up table rates.
  • Starshipit supports live rates at checkout for certain platforms and couriers.

Hide a courier company

By default, Starshipit will display all couriers available in your account. To hide a courier:

  1. Go to Settings, then select Checkout Rates.
  2. Select the Disabled radio button.

    rates_at_checkout.jpg

  3. Click Save.

Rename a service code

By default, Starshipit will display the name of the service provided by the courier company. To rename the service name in Starshipit:

  1. Go to Settings, then select Checkout Rates.
  2. Complete the Display Name field with the text you wish to see in your checkout.
  3. Click Save.

Add a margin of contract rates

You can add a margin on top of your contract rates. It can be a flat rate (e.g. contract rates + $5), or a percentage of contract rate (e.g. contract rate + 5% of the contract rate).

  1. Go to Settings, then select Checkout Rates.
  2. Under Margin Type, select Add Amount or Add Percentage.

    margin_type.jpg

  3. Add the margin value.
  4. Click Save.

Rename live rate shipping methods

As a default, the shipping methods are the names returned by the courier companies API. For example, DHL: EXPRESS WORLDWIDE NONDOC. You can override these names in Starshipit. To do this:

  1. Go to Settings, then select Checkout Rates.
  2. Select Enable advanced configuration.
  3. Select Contract Rates or Table Rates.
  4. Select Enable Domestic Rates or select Enable International Rates.
  5. Add the product codes you want to display.
  6. Enter the new shipping method names in the Display Name fields.
  7. Click Save.

Set up table rates

You can create table rates in Starshipit which works as a matrix of location and weight.

For example

You’re based in Sydney and you want to offer a cheaper rate to a customer based in NSW. It’s a large item and you still want the price to increase with weight. 

Location/Rate 0 to 5kg 5 to 10kg 10 to 20kg
New South Wales $5 $10 $15
Rest of Australia  $20 $25 $30


Table detail

The reference data to calculate shipping rates based on a combination of destination versus weight.

Product Code and Product Name fields are mandatory. Product Code is an internal reference value for use with rules in Starshipit, and Product Name will be displayed on checkout.

Country Codes field:

  • can be empty (applies to all country codes)
  • or specific to a list of country codes: AU, NZ
  • or exclude a list of country codes: !CA

State Codes field:

  • can be empty (applies to all state codes)
  • or specific to a list of state codes: NSW, VIC
  • or exclude a list of state codes: !WA

Post Codes field:

  • can be empty (applies to all postcodes)
  • or specific to a list of postcodes: 2000, 3000
  • or specific to a list of postcode ranges: 2000-2999, 3000-3999
  • or exclude a list of postcodes: !2000
  • or exclude a list of post ranges: !2000-2999

Shipping Rates field is mandatory.

  • From Weight|Price, e.g.:
    • 5|6.50 > Up to 5kg = $6.50
    • 10|15.00 > Over 5kg to 10kg = $15.00
    • 20|22.00 > Over 10kg to 20kg = $22.00
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