# Shopify: Rates at checkout
URL: https://support.starshipit.com/articles/208112753-shopify-rates-at-checkout
Canonical: https://support.starshipit.com/articles/208112753-shopify-rates-at-checkout
Markdown: https://support.starshipit.com/articles/208112753-shopify-rates-at-checkout.md
Updated: 2026-04-08

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Set up live rates at checkout for Shopify so customers can see real-time shipping costs.

:::note
Shopify only supports calculating live rates based on weight, not dimensions. However, dimensions can be supported with the use of the Product Catalogue.
:::

## About live rates at checkout

Starshipit uses the destination address and the total weight of the cart to return a quote for each of your couriers. Your customer can select the preferred shipping method and the order will be imported into Starshipit with this shipping method.

## Before you begin

* [Enable third-party calculated shipping rates](https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/third-party-carrier-calculated-shipping) in your Shopify account. Shopify only offers this to Advanced and Plus plans. Shopify Grow stores can add CCS for an additional monthly fee or by switching to Shopify annual billing - please contact Shopify Support for further information.
* Configure [rates at checkout](/articles/rates-at-checkout/set-up-guides/set-up-rates-at-checkout) in Starshipit.
* Enable Starshipit in the relevant shipping zones in Shopify. Log in to your Shopify store and ensure you have zones and rates configured under **Settings** \> **Shipping and delivery**. You should see **Starshipit (Rates provided by app)** in this list.If you don't, under **Rate type**, click **Add Rate** and select **Use carrier or app to calculate rates** to reveal Starshipit from the dropdown.\  
* Enable carrier services under **Settings > Checkout Rates > Carrier Configuration** in Starshipit, then enable Delivery Options in **Shopify Shipping Profiles**. If you add new services, toggle Delivery Options off and on again for them to appear in Shopify.

## Activate the rates in Starshipit

Once you've enabled the third-party calculated shipping rates in Shopify, you need to activate the rates in Starshipit.

1. In [Starshipit](https://app2.starshipit.com/), go to **Settings >** **Integrations**.
2. Click Shopify **Settings**, then select **Enable Delivery Options.**:\*\* !\*\*
3. Scroll to the bottom of the page and click **Save.**

Your customer will now see live rates at checkout.

### Best practices & troubleshooting

* Ensure all products have accurate weights, Carrier-calculated rates depend on weight. Otherwise, rates may be incorrect or fail.
* Product dimensions can be supported with the use of the [Product Catalogue](/articles/integrations/product-catalogue/product-catalogue) to automatically assign the order to your preset packages based on item dimensions.
* Disable existing flat shipping rates on Shopify to avoid duplicate shipping rate display at checkout.
* When creating checkout rate rules based on order value, enter the amount in cents (e.g. $100 = 10000, $80 = 8000).