Set up Additional Parties addresses

• Use Additional Parties in Starshipit to include different company or contact details for international shipments. This lets you specify who acts as the Buyer, Seller, Exporter, Importer, or Broker for each destination.
• Starshipit automatically uses your pickup address as the Sender. When generating customs documents or commercial invoices, it substitutes the relevant Additional Party address based on the shipment’s destination country.
• You can configure country-specific addresses, assign roles, and add tax numbers (such as VAT, EORI, or GST) so that your carrier receives the right details for customs and billing.

Supported carriers

Carrier	Supported roles	Used for
DHL Express	Buyer, Seller, Importer, Exporter, Broker	Commercial invoices and export declarations
FedEx	Buyer (Sold-To), Importer	Commercial invoices and third-party billing
Australia Post Global Logistics	Buyer	Commercial clearance data

What it looks like

1. Set up your Additional Parties addresses

1. In Starshipit, go to Settings > Options.
2. Scroll to the Additional Parties Customs section.
3. Click Add new.
4. Select an Additional Party Type (Buyer, Seller, Importer, Exporter, or Broker).
5. Enter the company name, contact name, email, and phone number.
6. Choose the destination countries this address applies to.
7. Click Save.
8. Repeat for any other Additional Parties you need.

2. Set up tax numbers for Additional Parties

You can add one or more tax identifiers for each Additional Party — such as VAT, EORI, or GST.

1. In Starshipit, go to Settings > Options.
2. Scroll to Additional Parties Customs.
3. Click Add new, or Edit an existing Additional Party.
4. Scroll to the Tax Settings section.
5. Click Add new.
6. Enter the tax type, tax number, and select the applicable destination.
7. Click Add.
8. Repeat for all required tax numbers.

3. Which roles to use

Role	Description	Common use
Buyer	The person or company purchasing the goods.	Often used for the consignee or destination customer (required by DHL, FedEx, and AusPost GL).
Seller	The person or company selling the goods.	Usually your business or a third-party supplier.
Exporter	The party responsible for exporting the goods from the origin country.	Required for DHL commercial invoices when exporting goods.
Importer	The party responsible for importing the goods into the destination country.	Used by DHL and FedEx to identify the importer of record.
Broker	A customs broker handling clearance.	Used only by DHL Express if a broker manages customs on behalf of the receiver.