Submit a request – Starshipit

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Starshipit Account Username/ID(optional)

Please enter your Starshipit account username or ID (normally an email)

Please let us know the type of issue you're experiencing

What do you need help getting setup with?

How many orders are being affected?(optional)

Which eCommerce platform are you using?(optional)

Order number(s)(optional)

Please provide us with any affected order numbers so we can investigate

Business impact

How significant is the impact of this on your business?

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Subject

Description

Provide as much details as you can, including example order numbers where you can.

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