Table of Contents
- Overview
- Connect your printer
- Download and install the Starshipit Print Application
- Configure your print settings
Overview
Before you can print a shipping label, you need to set up your printer with Starshipit and install the Starshipit Print Application.
1. Connect your printer
Wired printers
- If your printer connects by a cable, plug it into your device. It'll connect automatically.
- Your PC will then download the right drivers and you can move on to step 2.
Wireless printers
- Select Start > Settings > Bluetooth & devices > Printers & scanners
- Next to Add a printer or scanner, select Add device.
- Wait for it to find nearby printers, then locate the one you want to use and select Add device.
Read more about adding a printer or scanner in Windows here.
2. Download and install the Starshipit Print Application
Our Print Application is how Starshipit talks to the printer plugged into your computer. You cannot print a label without the Print Application.
Set up the Print Application on Windows
- Log into your Starshipit account.
- Go to Settings > Printing (Classic UI)/Desktop app (UI 2.0).
- Click Download Starshipit Print App (Windows).
- When you click install, you may be prompted to download additional required software, such as Microsoft .NET Desktop Runtime. This is necessary for the Print Application to function.
- Once the app has been downloaded and installed, run it.
- Log in using your Starshipit login details (the same details you use for the web app).
Setup the Print Application
Starshipit will automatically prompt you to select a printer when you first print a label through the Print Application. You can also configure your printer settings manually.
- Click Printing > Print Settings.
- Click Assign a label to a printer.
- Select your label type and printer.
- Click Save to add your label type and printer as a new entry.
- Repeat steps 3-5 for each label type and printer you wish to set up.
3. Configure your print settings
You can also modify the label size or orientation for an entry.
- Click Printing > Print Settings.
- Click Edit Preferences.
- Make any changes to paper size, orientation, width or height.
- Click Save.
You may also need to offset your label in the printer settings.
- On Windows, go to your Printers & scanners settings.
- Find your label printer and click Manage.
- Add spacing to the unprintable area – You may need to test print your label a couple of times to get the spacing right.
1. Connect your printer
Wired printers
- Connect the USB cable to your Mac. If you are prompted to download new software, make sure to download and install it.
- Your computer will then download the right drivers and you can move on to step 2.
Wireless printers
- If you have a wireless printer, you might need to connect the printer to your Mac with a USB cable to set it up.
- After connecting your printer to your Mac, install the software that came with the printer and follow the set-up assistant to connect the printer to your network.
- After setting up, you can disconnect the cable from your printer and Mac and the printer should stay connected to your network.
Wireless printers: Add the printer to your list of available printers
- Choose Apple menu > System Settings.
- Click Printers & Scanners in the sidebar.
- If you don’t see your printer listed, click the Add Printer, Scanner or Fax button. A pop-up will appear listing the printers on your local network.
- When your printer appears in the list, select it, then click Add. You may then need to download additional software for the printer to work.
You can read Apple's guide on adding a printer to your printer list here.
2. Download and install the Starshipit Print Application
Our Print Application is how Starshipit talks to the printer plugged into your computer. You cannot print a label without the Print Application.
Set up the Print Application on Mac
- Log into your Starshipit account.
- Go to Settings > Printing (Classic UI)/Desktop app (UI 2.0).
- Click Download Starshipit Print App for Mac.
- Double-click to open.
- Drag Starshipit Print App to the Applications folder.
- Open the Print Application.
- Log in using your Starshipit login details (the same details you use for the web app).
Setup the Print Application
Starshipit will automatically prompt you to select a printer when you first print a label through the Print Application. You can also configure your printer settings manually.
- Click Printing > Print Settings.
- Click Assign a label to a printer.
- Select your label type and printer.
- Click Save to add your label type and printer as a new entry.
- Repeat steps 3-5 for each label type and printer you wish to set up.
3. Configure your print settings
You can also modify the label size or orientation for an entry.
- Click Printing > Print Settings.
- Click Edit Preferences.
- Make any changes to paper size, orientation, width or height.
- Click Save.
