How to set up free shipping in Starshipit

Overview

• This guide covers the different ways you can set up free shipping on your checkout using Starshipit.

Before you begin: Enable rates at checkout on your eCommerce platform

To get rates from Starshipit (flat or live) to show on your checkout, you'll need to enable rates at checkout on your eCommerce platform first. Follow the instructions in this guide:

• About live rates at checkout – Starshipit

Enable free shipping for orders over a certain value

Display free shipping for orders over a certain value (e.g. $100):

• Navigate to Checkout Rates > Rules
• Select Add a new rule
• Select Condition(s) > Order Value > Greater Than > (Enter your order value, for example $100. Note, this needs to be entered as 10000 when using Shopify)
• Select Action > Set Checkout Rates
• Select Value (Choose your courier from the dropdown)
• Select Free Shipping
• Click Return this item only
• Click Save

Offer free shipping for standard orders over a certain value, but offer live rates for express

• Ensure you have enabled both the standard and express service from Settings > Advanced Courier Configuration
• Select Add a new rule
• Select Condition(s) > Order Value > Greater Than > (Enter your order value, for example $100. Note, this needs to be entered as 10000 when using shopify)
• Select Action > Set Checkout Rates
• Select Value (Choose your standard courier from the dropdown)
• Select Free Shipping
• Do not tick – Return this item only.
• Click Save

Offer free shipping for orders over a certain value, and use live rates for orders below this value

If you’d like to offer free shipping for orders over a certain value (e.g. $100), but display live rates for orders below $100, here’s how to set it up:

Step 1: Set up live rates at checkout

• Go to Settings > Checkout rates.
• Click Courier Configuration.
• Click Enable Advanced Configuration.
• Click Contract Rates next to your courier.
• Enable the services you’d to display rates for.
• Change the name, add margins, estimated transit times and any other relevant details.

Step 2: Enable free shipping for orders over a certain value

• Select Add a new rule
• Select Condition(s) > Order Value > Greater Than > (Enter your order value, for example $100. Note, this needs to be entered as 10000)
• Select Action > Set Checkout Rates
• Select Value (Choose your courier from the dropdown)
• Select Free Shipping
• Click Return this item only
• Click Save

Troubleshooting

Read our guide to learn more about live rates at checkout: Troubleshooting: Live Rates at Checkout