What is Starshipit?

Welcome to Starshipit! Whether you've just opened a new online store or manage an international operation shipping thousands of orders per month, you'll find everything you need to know on this page.

The best place to start is with a 30-day free trial of Starshipit, following this initial set-up guide. This guide runs you through everything you need to do to set up Starshipit, integrate your couriers and platforms, and print your first shipping label.

If you’re currently using another shipping solution but would like to switch to Starshipit to save on shipping costs and access features like our rules engine and branded returns portal, book an appointment to chat with one of our in-house shipping experts. They love to talk shipping!

In this section

Demo video

Overview

Starshipit is the best practice shipping and fulfilment platform that helps retailers save time and deliver great shipping experiences.

We’ve got seamless integrations with all major eCommerce platforms (like Shopify) and couriers (like Australia Post, DHL, FedEx, Sendle and more), which allows you to hit the ground running. You can also use our powerful API to integrate your unique tech stack with Starshipit. 

Starshipit streamlines every step of the fulfilment process, reducing handling time, minimising human error and improving the customer delivery experience. We’ve also got free onboarding, training and support for every customer, regardless of size, which helps get you up and running with Starshipit from day one.

Key features

Automate your fulfilment

Shipping automation is the most effective way to deliver great shipping experiences. Use powerful fulfilment automation software to reduce handling time, and create packing slips, shipping manifests and customs documentation – all from one dashboard. Get more orders out, faster.

Learn more about fulfilment automation | Starshipit

Give customers a choice at checkout

Increase conversions at checkout and keep customers coming back. Enable multiple delivery options for customers, display accurate transit times and set up automation to account for variations in your shipping costs based on destination, weight, or delivery timeframes.

Learn more about choice at checkout | Starshipit

Create branded tracking pages and notifications

Keep customers in the loop with branded updates. When customers are left in the dark about their orders, help desk queries spike. Our branded tracking pages and email and SMS notifications keep customers informed at every stage of the shipping process.

Learn more about branded tracking and notifications | Starshipit

Customise your own branded returns portal

Say goodbye to complicated returns and deliver a great returns experience. Create a branded returns portal that empowers customers to generate their own return shipping labels and more. Then, customise notifications for each stage of the returns journey.

Learn more about branded returns | Starshipit

Save on shipping costs

We’re not here to make money on shipping rates, we’re all about shipping technology. That's why we don’t clip the ticket on your shipments.

There are two options with Starshipit: You can access discounted shipping rates or bring your own rates (with no penalties). If you don’t have a courier account yet, we can set you up in no time with plug-and-play couriers which charge directly to your credit card.

Free shipping expert support on every plan

Starshipit includes comprehensive onboarding, training and support with every plan, regardless of business size. This means you’ll always have access to our team of shipping experts, who are standing by via phone and email to answer your questions.

Pricing plans

Starshipit has a variety of pricing plans to suit businesses of every age and stage. Whether you’re just starting out with your first orders or shipping thousands of parcels a week, our plans are flexible.

We’re also focused on shipping technology, not clipping the ticket on rates, so we’ll help you find a courier that works for you, or you can bring your own pre-negotiated shipping rates with no penalty or fee.

Talk to an expert

Prefer to talk to one of our shipping experts? Not a problem! Simply click the link below to book an appointment with one of the Starshipit team.

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Was this article helpful?
1 out of 2 found this helpful

Comments

1 comment

  • please advise in detail how to submit the digital signature. 

    Signature written on paper and photographed but cannot find the option how to move forward.

    the item is expensive and unable to reach a person who can explain what has to done

    Please advise

    Thank you

Please sign in to leave a comment.