# How to set up Rendr
URL: https://support.starshipit.com/articles/4858109293583-how-to-set-up-rendr
Canonical: https://support.starshipit.com/articles/4858109293583-how-to-set-up-rendr
Markdown: https://support.starshipit.com/articles/4858109293583-how-to-set-up-rendr.md
Updated: 2026-03-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide on how to set up Rendr.

* Rendr's integration with Starshipit allows you to use all of [Starshipit's features](https://www.starshipit.com/features) including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications, and many more.
* Rendr delivery is currently supported domestically in Australia and New Zealand.

## What you need to get started

Before getting started with Rendr you will need a few things.

* [Create an account with Rendr](https://rendr.link/starshipit-rendr) if you haven't already.  
  Once this form has been completed, Rendr will reach out to you directly to provide the below credentials as well as an onboarding session.
* Rendr Client ID
* Rendr Client Secret
* Rendr Tenant ID
* Rendr Store ID

## Set up Rendr

To enable Rendr on your account:

1. In Starshipit, navigate to **Settings** > **Couriers** > **Add a new Courier** > **Rendr**.
2. Enter your Rendr details.
3. Select **Save**.
4. Click **Test to ensure it works**to validate that your credentials are working correctly.
5. Click **Configure All Product Codes**.This will enable all of the Rendr shipping options. You can remove any by clicking **Delete.** For information on the different codes, see below.

## Rendr Available Products

Rendr has three different products that you can use with Starshipit. They differ based on required transit time.

| Product Code | Product Name | Description |
| --- | --- | --- |
| FAST | Fast | Delivery in < 3 hours |
| FLEXIBLE | Flexible | Same Day delivery |
| STANDARD | Standard | Overnight/Interstate |

## Rendr Additional Features

**Special delivery requirements for Tobacco**

Starshipit allows you to flag with Rendr that your order includes tobacco. This means that on delivery Rendr will ensure that special delivery requirements for tobacco take place.You can set the tobacco flag as a default on all of your Rendr orders within Settings > Couriers > Rendr > Advanced, flag specific orders via the rules engine or on an order by order basis within the order details.

**Special delivery requirements for Alcohol**

Starshipit allows you to flag with Rendr that your order includes alcohol. This means that on delivery Rendr will ensure that special delivery requirements for alcohol take place. You can set the alcohol flag as a default on all of your Rendr orders within settings > couriers > Rendr > Advanced or flag on an order by order basis within the order details.

Rendr Contact: To get in touch with Rendr's friendly support team, you can reach them at [support@rendr.delivery](mailto:support@rendr.delivery) or call 1300 697 36