Direct Freight

Table of Contents


  • Direct Freight's integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications, and many more.
  • Direct Freight supports shipping domestically.
  • The Starshipit integration with Direct Freight supports 100x200mm labels.

What you need to get started:

Before getting started with Direct Freight you will need a few things:

  • Your Direct Freight Account Number
  • Your Direct Freight Site ID
  • Your Direct Freight Consigment, Pricing and Tracking API Key
    If you don't have any of the above, see our guide on how to request these from Direct Freight. 

How to set up Direct Freight:

To enable Direct Freight on your account:

  1. Go to Settings > Couriers > Add a new Courier > Direct Freight
  2. Enter your Direct Freight account number, site ID, Consignment API key, Pricing API key, Tracking API key. Often the API keys are the same for Consignments, Pricing and Tracking. 
  3. Select Save
  4. Click "Test to ensure it works"

Direct Freight Available Products


Direct Freight doesn't have different product codes/service codes. There is only one type of label they produce

To add a default product code for Direct Freight:

  1. Go to Settings > Couriers > Add a new Courier > Direct Freight
  2. Click Add a new product code
  3. Enter Item as the Product Code
  4. Enter any description as the Name
  5. Click Add

Direct Freight Additional Features 


Direct Freight rates will show as GST inclusive and include all surcharges provided by Direct Freight on the API.


You must manifest your shipments with Direct Freight. Direct Freight requires that all shipments created are manifested by 6:30pm. If you don't manifest by this time, they will automatically manifest the shipment on their side and they may charge a fee. 


By default, no notifications will be sent to customers by Direct Freight when the shipment is booked in. If you would like to enable the courier notifications, you can do this by going to Settings > Couriers > Direct Freight > Enable Email Notifications for Tracking 


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