Table of Contents

• Overview
• Requirements
• How to set up Direct Freight
• Direct Freight Available Products
• Direct Freight Additional Features 

Overview

• Direct Freight's integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications, and many more.
• Direct Freight supports shipping domestically.
• The Starshipit integration with Direct Freight supports 100x200mm labels.

What you need to get started:

Before getting started with Direct Freight you will need a few things:

• Your Direct Freight Account Number
• Your Direct Freight Site ID
• Your Direct Freight Consigment, Pricing and Tracking API Key
  If you don't have any of the above, see our guide on how to request these from Direct Freight. 

How to set up Direct Freight:

To enable Direct Freight on your account:

1. Go to Settings > Couriers > Add a new Courier > Direct Freight
2. Enter your Direct Freight account number, site ID, Consignment API key, Pricing API key, Tracking API key. Often the API keys are the same for Consignments, Pricing and Tracking. 
3. Select Save
4. Click "Test to ensure it works"

Direct Freight Available Products

To add a default product code for Direct Freight:

1. Go to Settings > Couriers > Add a new Courier > Direct Freight
2. Click Add a new product code
3. Enter Item as the Product Code
4. Enter any description as the Name
5. Click Add

Cancelling Direct Freight Shipments

Manifest

Direct Freight requires that the order is Manifested so that it appears in their portal.

If you have printed an order and need to redo the order to print it with different details. First Manifest the order from the printed tab via one of the methods below then redo it from the shipped tab:

Classic UI: Select the order, then navigate to the actions drop down > Dispatch / Manifest

UI 2.0: Tick the order and select “Manifest Orders” from the available options that appear.

Cancel

Once manifested you will be able to see the consignment in your Direct Freight portal under Enquiry > Cancel Consignment (note: this must be done before 6:30pm the day the consignment was created to avoid an admin fee).

Direct Freight Additional Features 

Rates

Direct Freight rates will show as GST inclusive and include all surcharges provided by Direct Freight on the API.

Manifesting

You must manifest your shipments with Direct Freight. Direct Freight requires that all shipments created are manifested by 6:30pm. If you don't manifest by this time, they will automatically manifest the shipment on their side and they may charge a fee. 

Notifications

By default, no notifications will be sent to customers by Direct Freight when the shipment is booked in. If you would like to enable the courier notifications, you can do this by going to Settings > Couriers > Direct Freight > Enable Email Notifications for Tracking