Overview
- Starshipit integrates with Catch.com.au, an Australian eCommerce sales channel.
- This article outlines how to set up Catch.com.au in your Starshipit account.
- Please note, at present Catch does not support sending the weight of each item to Starshipit.
Before you begin
Before you can set up the integration, you'll need the following details from Catch.com.au:
- API Key
- Store URL
- If you have multiple Catch.com.au stores, you'll need your Shop ID and can optionally set your Store Name.
To find your API Key in Catch.com.au:
- Log into your Catch.com.au account > Click on your email address in the top right corner (to go to My User Settings).
- Click the API Key tab > click Copy to clipboard.
To find your Shop ID in Catch.com.au (only required if you have multiple stores):
- Log into your Catch.com.au account.
- Copy the ID in the top left corner, beside My Catch Account.
Setting up your Catch account in Starshipit
To enable your integration between Starshipit and Catch.com.au, go to:
- In Starshipit, navigate to Settings > Integrations.
- Click Add a new integration > Catch.com.au.
- Tick Enabled.
- Enter your API Key.
- (Optional) If you have multiple Catch.com.au stores, enter your Shop ID.
- (Optional) If you have multiple Catch.com.au stores, enter your Store Name (i.e. MyShop).
- Set the required Order status to import (by default this is set to SHIPPING).
- Click Save.
Once you've entered and saved these details, click Test to ensure it works to verify that your credentials are correct.
Troubleshooting
While the Order status to import in Starshipit needs to be selected as SHIPPING, the matching status in Catch.com.au will be Shipping In Progress.
If an order hasn't imported into Starshipit you can check the details for the order by going to Settings > Integrations > Catch.com.au > Tools > Enter the order number in the Check order details field > Click Get Order details.
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