Set up Sold To (Billing) addresses for DHL Express

Overview

• Set up Starshipit to use a different Sold To (Billing) addresses when shipping to international destinations using DHL Express.

1. Set up your Sold To addresses

By default, Starshipit will use your pickup address from your Settings as the Sender, and Sold To addresses when generating DHL commercial invoices. If you need to use a different Sold To address when shipping to specific countries you can configure this in your Starshipit Settings.

1. In your Starshipit account, go to Settings, then select Options.
2. Scroll down to the Sold To Addresses section.
3. Click Add New.
4. Enter the address, including contact name, contact email, and phone.
5. Select countries to apply the address to under the Countries to apply* dropdown.
6. Click Save.
7. Repeat steps 3-6 for as many addresses as are required.

* Countries to apply refers to destination countries.

2. Set up your Sold To tax numbers

You can also configure different tax numbers for your Sold To addresses such as VAT, EORI, GST, etc. Follow the steps below to configure tax numbers for your Sold To Address:

1. In your Starshipit account, go to Settings, then select Options.
2. Scroll down to the Sold To Addresses section.
3. Click Add New, or Edit if editing an existing Sold To address.
4. Scroll down to the Tax Settings section.
5. Click Add new.
6. Enter a tax type, tax number, and select an applicable destination.
7. Click Add.
8. Repeat steps 5-7 for as many tax numbers as are required.