Set up DHL Parcel UK

Overview

  • Set up DHL Parcel UK as a courier service in Starshipit.

Before you begin

Create a DHL Parcel UK account (if you don't already have one) at:

DHL Parcel UK will give you an Account Number, a Username and a Password.

 

1. Enter your account details in Starshipit

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TIP: Click Test to ensure it works to check whether your credentials are working correctly.

 

2. Set up parcel collection date/time

You can set up collection of packages to be at a certain number of minutes after the time of printing of an order's label.

Or, you can set it to a regular daily time that you have booked with DHL Parcel UK. If you do this, the date can be set in the future for the next date to be used, or if it is today or was previously set and that date is now in the past, then today's date will always be used.

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NOTE: You cannot set the collection date to be in the past when modifying though, and collections are only available Monday to Friday. If it has been agreed with DHL Parcel UK and you intend to dispatch consignments over a weekend or a Bank Holiday, please make your DHL Parcel UK contact aware before proceeding.

You can also override this setting on any individual order and the new value will be saved as the new overall setting.

 

3. Set up your product codes

Add your product codes to complete the integration. The most common product codes are as follows.

 

Parcels

Signature Service to the specified address and neighbour:

Product Code     Product Description
1 Next Day
4 Saturday
48 48 Hour

Signature Service to the specified address only:

Product Code     Product Description
220 Next Day
225 Saturday

Leave Safe at specified address or signature service to neighbour:

Product Code     Product Description
210 Next Day
215 Saturday
72 48 Hour

 

Bagit Small (and Express)

Signature Service to the specified address and neighbour:

Product Code     Product Description
40 Next Day
43 Saturday

Signature Service to the specified address only:

Product Code     Product Description
240 Next Day
245 Saturday

NOTES: DHL Parcel UK doesn't pass rates into Starshipit, so these will not be displayed on the New Order page. You can, however, set up table rates for DHL Parcel UK within Starshipit, where you would record the rates that the courier charges you and retrieve these via our own API. Please also note that parcel tracking is not currently supported at this time.

DHL Parcel UK only accept integrals for the package weight. So we will always round the weight up when printing.

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