- This article outlines some of the common errors you could experience while using the Starshipit/CartonCloud integration, and how to resolve them.
- Read more information about how to integrate with CartonCloud.
Error: Orders are not importing into Stashipit from CartonCloud
Please check that you do not have any rules blocking orders from being pushed into Starshipit by CartonCloud. To do this:
- In your Starshipit account, go to Settings, then select Rules.
- Check your rule settings. If everything looks correct, contact CartonCloud support (CartonCloud website).
Error when printing an order or manifesting orders.
Contact Starshipit support by submitting a ticket here (Starshipit website).