Set up Print Application
Requirements
- Windows: Windows 10 with .NET Framework 4.8. You will be prompted to install .NET when you run the installer. Display scaling set to 100% via system > display, and preferred display resolution 1920x1080.
- Mac: Mojave and above.
- For older systems applications, use the print client.
About
- The print application allows for the print settings to be local to your computer. This means that you can have multiple computers all logged into one account but have their own printers.
- Every computer will need to follow the below steps and select which printers they would like their specific computer to use.
Set up
1. Download and install the application:
- Log into Starshipit.
- Go to Settings > Printing and click Download Starshipit Desktop App (Windows).
- Once the app has downloaded and been installed, run it and log in with the same username and password as you use for the web app.
2. Configure your print settings
Starshipit will automatically prompt you to select a printer when you first print a label through the Print Application. If you prefer, you can configure your label and printer mappings in advance. To do this:
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Click Printers in the very top left of the Print Application window.

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Select Print Settings.
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In the Print Settings window, click Assign a label to a printer.

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Select your label type and printer.

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Click Save to add your label type and printer as a new entry.
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Repeat steps 3-5 for each label type and printer you wish to set up.
3. Edit your print settings
- If you need to modify the label size or orientation for an entry, click Edit to make these changes.
- Click Save.
- Close the Print Settings window. You can now start printing.


Print Client mode (Windows only)
On Windows, the Desktop App can also run as a background service that receives print jobs from your web browser. This is called Print Client mode, and it replaces the legacy Print Client for Windows users. The app stays running in the system tray and your labels route automatically from Starshipit to your printer — you don't need to open the Desktop App each time you print.
Use either Print Client mode or the standalone Desktop App — not both at the same time. Running both concurrently can cause printing conflicts.
1. Get your authorisation code
- Log into Starshipit.
- Go to Settings > Printing > Advanced.
- Click Add new print settings, or click Settings under an existing label type.
- Copy the authorisation code shown on the page.
2. Connect the Desktop App in Print Client mode
- Open the Starshipit Desktop App on your Windows computer.
- Navigate to the Print Client settings within the app.
- Paste your authorisation code.
- Set a machine name for this computer. Use a name you will recognise — this is how Starshipit identifies which computer to send print jobs to.
- Save your settings. The app will minimise to the system tray and continue running in the background.
You should see a green Online status confirming the connection is active.
3. Assign a label type to this machine
- In Starshipit, go to Settings > Printing > Advanced.
- Click Add new print settings.
- Select your label type (for example, Packing Slip).
- Set Print Method to Print Client.
- Under Machine, select the machine name you set when connecting the Desktop App.
- Click Save.
Repeat steps 2–6 for each label type you want to route to this computer.