On Monday the 11th of September, Shopify will make the fulfilment location mandatory. This means that when you fulfil your orders you must specify the location where it will be fulfilled.
For example; you have two shops, one in Melbourne and one in Perth, you will need to specify if the order will be fulfilled in Melbourne or Perth.
What does it mean for StarShipIT?
From the 10th of September, StarShipIT must specify one location when we update the order in Shopify (write-back)
If you do not have the required stock in the specified location, Shopify will prevent StarShipIT from updating the order in Shopify and StarShipIT will display a writeback error.
How do I specify the Fulfillment Location in StarShipIT?
- In Settings>Intergration>Shopify Settings
- Click on Lookup
- Select the location you want to use
Do I need to do anything if I have only one location?
If you have only one location in Shopify you don't need to do anything
What do I need to do if I get a Writeback error in StarShipIT?
If you don't define a location in StarShipIT settings, StarShipIT will use the first location to fulfil your orders.
However, this location might not have the required stock to fulfil your order, that is why you need to be sure that the selected location has the stock.