GDPR FAQ

What is the GDPR?

The General Data Protection Regulation or GDPR is a comprehensive data protection law that replaces existing European privacy laws and strengthens the protection of personal data.  The GDPR is enforceable in each EU member state and gives individuals more control over their personal data.

The aim of the GDPR is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world that is vastly different from the time in which the 1995 directive was established. 

Although the key principles of data privacy still hold true to the previous directive, many changes have been proposed to the regulatory policies; the key points of the GDPR as well as information on the impacts it will have on business can be found here.

Does it apply to me?

The GDPR applies to organizations processing the personal data of EU individuals. So, even if you aren't a company based in the EU, if you are selling to customers in the EU it matters. 

What is "personal data"?

Personal data is any information related to a natural person (individual) that can be used to directly or indirectly identify the person. It can be anything from a name or photo to an email address.

When does it go into effect?

The GDPR is effective May 25th, 2018. We have updated our processes, systems, and policies to make sure we and our customers are ready.

What is StarShipIT doing?

StarShipIT has been compliant with many aspects of the GDPR from before the date that it went into effect (May 25th, 2018).

As stated before, we have updated our Privacy Policy and Terms of Service. If applicable to you and your customers, we added information on how to exercise rights around your data and how to control the use of your personal information through our services. Before you enter the Personal Data of European Union Data Subjects into our software to use our services, you are obligated to be in compliance with the GDPR and get the affirmative consent of your customers according to our Terms of Service and Privacy Policy.

What do I do if my customer wants their data deleted?

If your customer wants their data deleted, please email us at support@starshipit.com and we will delete all data at our end also.

What do I need to do to ensure I am GDPR compliant?

For more information on the EU GDPR policies and how to ensure you are compliant, visit www.eugdpr.org