Overview

  • This article outlines some of the common errors you could experience while using the Starshipit/NetSuite integration, and how to resolve them.
  • Read more information about how to integrate with NetSuite.

Error with writeback

The NetSuite API limits each NetSuite user to a single API connection based on the user's login credentials. This can cause Starshipit accounts that use a NetSuite connection to fail if other calls are made to the NetSuite API using the same credentials.

The following errors may be seen:

  • Only one request may be made against a session at a time
  • The operation has timed out

Starshipit will try to update these orders again in a scheduled fashion to ensure they are being updated in NetSuite. Alternatively, you can purchase concurrent connection licenses from NetSuite which will permit simultaneous requests from the same user account.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.