Book a courier pickup

You can book a courier pickup from within Starshipit for the following couriers:

  • DHL Express
  • Couriers Please*
    * Couriers Please will book a courier pickup on manifest unless you specifically request them not to. You can also book a pickup through Starshipit.
  • TNT
  • Startrack
  • Border Express
  • Aramex*
    * When booking a pickup with Aramex, you do not need to set your pickup address. The address set in your Aramex account is set as the pickup address. The pickup will be booked for the next available time with Aramex. 
  • MyPost Business* 
    * Pickups for MyPost Business are booked automatically on bulk print provided you have Settings > Couriers > MyPost Business > Book pickups on bulk label print enabled. For more information on this, read this article. You cannot book pickups for MyPost Business through the Order Pickup Form in Starshipit. 


Please make sure you have the following information before booking the pickup.

  • Number of packages
  • Total weight of packages (kg)

Book a pickup with Classic UI:

  1. Go to the New orders screen.
  2. Click Actions > Order Pickup (in the top right).
  3. Select the carrier you would like to book the pickup for.
  4. Fill in the pickup date, time and pickup details.
  5. Click Order.

Book a pickup with UI 2.0:

  1. Go to the Printed or Shipped tab.
  2. Select the order, then select Book pickup.
  3. Fill in the pickup date, time and other pickup details

Want to deliver great shipping experiences?

Start a 30-day free trial or book a demo with one of our shipping experts

Was this article helpful?
1 out of 2 found this helpful



Please sign in to leave a comment.