Live rates at checkout for CouriersPlease - troubleshooting

Overview

• This article outlines some of the common errors you could experience around live rates at checkout for CouriersPlease.
• Read more information about how to integrate with CouriersPlease.

Error: I can't see my CouriersPlease rates at checkout

1. Enable defaults in CouriersPlease settings.

• Go to Settings > Couriers > CouriersPlease.
• Select Edit to tick the default product you wish to display at checkout.

2. Modify advanced checkout rates

• Go to Settings > Checkout rates.
• Select Advanced Configuration.
• Select Enable Domestic Rates.
• Modify the services you would like to display at checkout.
• Click Save.