Set up packages and import weights and dimensions

Overview

  • Create a set of predefined boxes to use on a daily basis and automate your shipping processes.
  • Automatically import the weight of an order item from certain eCommerce platforms.

How it works

You can save time in your fulfillment process by using predefined packages. This will save you time when you print your labels. Orders are automatically allocated to the correct box and labels are created without having to manually enter in dimensions or weight for each item.

You can set up boxes based on a combination of your courier rates, the size and/or weight of what you ship, you can also create boxes for Flat Rates, Dead Weights, Satchels or commonly used boxes.

WARNING! Changing your box set up can result in extra charges by courier companies. Please ensure you enter the correct information when you set your boxes up. If you are unsure, talk to your Account Manager for more information based on your business needs.

1. Set up your boxes

Enter one or more preset boxes to select during the shipping process.

  1. Go to Settings, then select Package Setup.
  2. Click Add a new box.
  3. Enter the required information. See the box properties table below for reference.
  4. Click Save.

Box properties

Name

The name of the box as it appears on labels and in the package list. Your business may have a box naming system already which you can replicate here.

Weight

Weight of the box using your set weight unit which is kilograms by default. Use this if your boxes always weigh the same amount.

To configure your weight unit go to Settings > Options and select from the Display Weight Unit dropdown your desired weight unit.

Make this the default package

Select this option to make this default package size. This box will be selected each time you open the shipping screen.

Height, Length, Width

Height, length, and width of the box in your weight unit which is centimetres by default. Used to calculate box volume for billing.

To configure your dimensions unit go to Settings > Options and select from the Display Sizes Unit dropdown your desired dimensions unit.

Unit Type

Select the type of package eg carton, satchel, bag. 

Add packaging weight to your box

Allows you to specify the weight of the packaging material. This weight will be added on top of the box weight when shipping. Only use if your packaging material adds a significant amount of weight eg wooden crates.

Add minimum & maximum weight to your box

Allows you to specify a minimum and maximum box weight in your set weight unit which is kilograms by default.

To configure your weight unit go to Settings > Options and select from the Display Weight Unit dropdown your desired weight unit.

2. Import weights and dimensions from your integrated platform

Set your account to import the weights and dimensions of your items from certain eCommerce platforms, such as Shopify. 

Importing weight is supported with most platforms, however dimensions is only supported with Magento2, Cin7, DEAR, and Peoplevox (see Peopelvox guide for this).

  1. Go to Settings, then select Package Setup.
  2. Select one of the below options:
    1. Single Package using sum of item weights
      Orders will be imported as one package with the sum of all items in the order as the total weight
    2. Single Package using sum of item weights and integration item dimensions
      Orders will be imported as one package with the sum of all item weights and the items dimensions
    3. Single Package using default package weight and default package dimensions
      Orders will be imported and assigned the weight and dimensions of the package you have selected as your default
    4. Single Package using default package weight and integration package dimensions
      Orders will be imported and assigned a single package where the weight equals the weight of the default package but the dimensions have come from the integration
    5. Unique Package for each item using integration item weights and integration item dimensions
      Packages will be automatically created in orders using each items weight and dimensions if available from the integrated platform.
  3. Click Save.

When importing weights, Starshipit will apply a total weight to the order. This total weight is the combined weight of all the items in the order. This feature requires an eCommerce platform that allows for item weights to be added into the system.

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