What is 'write-back'?
Starshipit sends the Order Status, Tracking Number, and Coutirt name to your selling channel or marketplace when a label is generated. We call this write-back
This update can happen as soon as you print or when you manifest your orders. The default on your account will be set-up to write-back on printing.
If you want to change it to write-back on dispatch you can configure this in Settings > Integration > Update Cart on Dispatch.
- You have an order in Magento which is imported into Starshipit
- The order has a status of 'Pending' in Magento.
- Once you process the order in Starshipit, Magento will be automatically updated with the status of the order and tracking information.
NOTE Write-back is not available if you use Xero.