Does StarShipIT automatically update my integrated eCommerce platform?

Write-back

StarShipIT sends the Order Status, Tracking Number, and Carrier name to your selling channel or marketplace when a label is generated. We call this Write-Back.

This update can happen as soon as you print or when you manifest your orders.

The default on your account will be set-up to write-back on printing.

If you want to change it to write-back on dispatch you can follow these instructions:

Settings > Integration > Update Cart on Dispatch

EXAMPLE

• You have an order in Magento which is imported into StarShipIT
• The order has a status of 'Pending' in Magento
• Once you process the order in StarShipIT, Magento will be automatically updated with the status of the order and tracking information

*Write-back is not available if you use Xero