StarShipIT sends the Order Status, Tracking Number, and Carrier name to your selling channel or marketplace when a label is generated. We call this Write-Back.
This update can happen as soon as you print or when you manifest your orders.
The default on your account will be set-up to write-back on printing.
If you want to change it to write-back on dispatch you can follow these instructions:
Settings > Integration > Update Cart on Dispatch
- You have an order in Magento which is imported into StarShipIT
- The order has a status of 'Pending' in Magento
- Once you process the order in StarShipIT, Magento will be automatically updated with the status of the order and tracking information
*Write-back is not available if you use Xero