Set up DHL eCommerce Asia Pacific

Overview

• Set up DHL eCommerce Asia Pacific as a courier service in Starshipit.

Before you begin

You need your: 

• DHL eCommerce Asia Pacific account numbers (Pick Up and Sold To)
• DHL eCommerce Asia Pacific Dispatch ID
• Product codes

If you don't have these credentials, please contact our support team at support@starshipit.com with your DHL eCommerce Asia Pacific account number, or contact your DHL account manager to request this.

1. Add your DHL eCommerce Asia Pacific details in Starshipit

1. Go to Settings > Couriers > Add new > DHL eCommerce Asia Pacific.
2. Complete the fields Pick Up No, Sold To No and Prefix Code with your details.
3. Select Use the API to generate labels and manifests.
4. Select Enable DHL eCommerce Asia Pacific.
5. Click Save.

2. Set up your product codes

Add your product codes to complete the integration.

1. Click Add new product codes.
2. Fill in details as required.
3. Click Add.

NOTE: DHL eCommerce Asia Pacific doesn't pass rates into Starshipit, so they are not be displayed in the New Order page. At this time, table rates are not currently supported either (where you record the rates that the courier charges you, and these are then available via the Starshipit API) - please submit a support request if you do wish to add a vote for this feature.