Overview
- The article outlines how to integrate your Tradevine platform to Starshipit.
- Once completed your orders will be imported into Starshipit and the tracking information will be written back when you print a label.
Integrate with Tradevine
- In Starshipit, navigate to Settings > Integration > Add a new integration.
- Select Tradevine from the list of integration.
- Tick Enable Tradevine.
- Login to your Tradevine account and navigate to Settings > API Applications.
- Select All Applications and find the Starshipit app.
- Press the Authorise button and you will be taken to the page which then lists your Access token and Token secret.
- Copy and paste your Access token and Token secret to the Tradevine integration page in Starshipit.
- Click Test to ensure it works to ensure your credentials are valid.
- Click Save.
- Once you import your orders from the Shipping Tab, you will be prompted to log in to your Tradevine account.
Troubleshooting
An error message is coming up" The remote server returned an error:(403) forbidden." What do I do?
Check your API settings in Starshipit and compare it to what is in Tradevine. If it says 'Not authorised' then it is most likely due to the Tradevine account credentials.
Account credentials expire and may need to be renewed. Contact Tradevine to see if this is the case.
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