Unleashed Integration

Table of Contents


  • The steps below will guide you through integrating your Unleashed platform to Starshipit.  Once completed, your orders will be imported into Starshipit and the tracking information will be written back when you print a label. 
  • Unleashed require an extra step to activate the write-back functionality. Please follow the instructions here.
  • There are two versions of Unleashed, Classic and Enhanced. We recommend using Enhanced as this has support for importing sales shipments rather than sales orders. 

What you need to get started:

Before getting started with Unleashed you will need a few things. 

  • Your Unleashed API Id. This can be found here.
  • Your Unleashed API Key. This can be found here.

How to set up Unleashed:

To enable Unleashed on your Starshipit account:

  1. Go to Settings > Integrations > Add a new integration > Unleashed.
  2. Tick Enable Unleashed.
  3. Select Enhanced from the Integration Version toggle if you are raising shipments in Unleashed. Select Classic if you would instead like to import Sales Orders.
    • Classic is now deprecated.
    • Enhanced allows for importing orders as different shipments from Unleashed. 
  4. Enter your Unleashed Id and User Key.
  5. Click Save to save your changes.
  6. Test the connection and you're good to go!

Additional Configuration

Unleashed offers more customization over how and when you import your orders. To configure them, navigate to Settings > Integrations > Unleashed Settings.

Status to import
Use this option to select what status orders should be in to import into Starshipit.
Never Diminishing Products
If you use never-diminishing products with Unleashed, we recommend enabling this setting to mark the order as "Complete".
Import comments
If you have comments on your order and would like to import them to Starshipit, select this option. The comments will be imported into the delivery instructions field.
Set freight/shipping cost
We've now added support for specifying what item is the freight charge and removing its cost from the declared value.
1. In the Set freight/shipping cost section, specify the item name for the Shipping charge item (e.g. Shipping;Freight).
2. Click Save.
3.. This setting applies during import, ensuring that all new orders exclude these items as line items, accurately reflecting the freight cost.

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