Skip to main content

The steps below will guide you to integrate your eBay platform to Starshipit. Once completed, your orders will be imported into Starshipit and the tracking information will be written back to eBay when you print a label.

Integrate eBay

  • Close all browsers that you have open for eBay, this will ensure the link between Starshipit & eBay is set up correctly (especially important if you are adding multiple eBay stores)
  • In the Starshipit Main menu Click on Settings > Integration > Add New and select eBay from the 'Add Integration' List. You will be directed to the eBay settings page. 
  • Click the Enable checkbox at the top of the page
  • Click on authorise

Screen_Shot_2017-09-27_at_3.05.04_PM.png

  • You will be automatically redirected to the ebay login page
  • Login with your eBay credentials
  • Click Authorise, and you will be redirected to Starshipit
  • You have now completed the eBay integration


Screen_Shot_2017-09-27_at_3.07.51_PM.png

 

Troubleshooting

Q. I don't have a .com.au eBay account.

A. You can select the country of origin of your eBay account. Go to Advanced Settings and select your country.

Q. The item descriptions are not coming through properly in Starshipit

A. Starshipit will import the eBay Item Description, but if you are not using it you can use the Title instead. To do this go to advanced settings, tick "Use the title for product description" (otherwise it will default to the description column)

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.