How to set up Team Global Express Priority (Toll Priority)

Overview

  • Team Global Express Priority's (formerly Toll Priority) integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, auto-correction of addresses, branded tracking and notifications and many more.
  • This article outlines how to set up Team Global Express Priority as a courier service in Starshipit.

Table of Contents

Before you begin

You'll need your account number. This is given to you by your Team Global Express account manager.

Setting up Team Global Express Priority as a courier

  1. Complete this range request form for Team Global Express.
    1. Enter your company name and business unit.
      Starshipit currently support Priority, IPEC or Priority International.
    2. Enter the following values for the fields:
Is this request a New Range or Replenishment Request Replenishment Request
What Business Unit is the Replenishment Range for? Priority (Aus)
Is the replenishment request a Shipment or SSCC range? SSCC
Are you using MyTeamGE API? Yes
Provide your Trading Partner or Platform Partner name Starshipit

Once the Team Global Express responds to your request with your ranges, please forward these to your Starshipit Onboarding Specialist or our support team

Starshipit will then set up your Team Global Express Priority (Toll Priority) account and let you know once this is complete.

If you do not receive an email after submitting the request you will need to re-submit, as the email address entered in the form was entered incorrectly.

Set up your product codes

  1. Confirm with Team Global Express Priority which product codes to enter.
  2. Go to Settings, then select Couriers.
  3. Open your Team Global Express Priority Settings.
  4. Click on Add New Product Code.
  5. Enter the code and name. 
  6. Click Add.
  7. Repeat steps 5-6 for each product code.

Team Global Express B2C product code and product name

Team Global Express Priority B2C:

  • SH - B2C Priority Parcel ATL
  • M7 - B2C Priority Parcel

Team Global Express Standard B2C:

  • YG - B2C Standard Parcel ATL
  • ZM - B2C Standard Parcel SR

Team Global Express B2B product code and product name

Code Name Product Code in Starshipit
02 Parcels Express Same Day 10
02 Parcels Express Overnight 11
02 Parcels Express Off Peak 12
02 Parcels Express After hrs and Sat 13
02 Parcels Express Sunday/Public Holiday 14
26 Aus Wide 3KG Label 26
60 Optical 500gm Satchel (Overnight) 79

Insurance cover

Insurance cover is available for Team Global Express shipments up to $5,000. For over adding insurance cover over $5,000 please reach out to your Team Global Express account manager. Your Toll version must be Use MyToll.

You can enable and set the value of your insurance cover within an order. Alternatively, navigate to Settings > Couriers > Toll IPEC > Advanced > Use Declared Value if Cover/Warranty has not been set. This setting will automatically use the declared value of an order for insurance cover if you do not set it within an order.

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