Overview
- TNT’s integration with Starshipit allows you to use all of Starshipit's features including generation of packing slips and shipping labels, booking a courier pickup, auto-correction of addresses, branded tracking and notifications and many more.
- This article outlines how to set up your TNT account in Starshipit.
Setting up your TNT account in Starshipit
1. Request your account activation
Starshipit can contact TNT on your behalf to set up a TNT account. To do this, please send the following information to our support team:
- Customer Account Number
- Customer Name
- Customer Address Line 1
- Customer Address Line 2
- Customer Suburb
- Customer State
- Customer Postcode
- Customer Contact Name
- Customer Phone Number
- Customer Email
- Services List
2. Enter your TNT details in Starshipit
When your TNT account has been created, you can enter your TNT details in Starshipit.
- Go to Settings > Couriers > Add New Courier > TNT.
- Tick Enable TNT.
- Enter your Account Number.
- Click Save.
3. Add your product codes
- Click on Add product code.
- Enter the product code and the product name.
- Click Save.
- Repeat these actions for all of the product codes.
3.1. TNT products codes and descriptions
| Product Code | Description |
|---|---|
| 76 | Road Express |
| 75 | Overnight Express |
| 73 | Overnight PAYU Satchel |
| 712 | 9:00 Express |
| EX10 | 10:00 Express |
| EX12 | 12:00 Express |
| 718 | Fashion Express |
| 701 | Time Critical - Next Flight |
| 717 | Premium Express |
| 717B | Sensitive Express |
4. Additional Configuration
Extended Warranty
With TNT you can opt-in for an extended warranty. For more information on Extended Warranty and classes, refer to this guide from TNT.
To insure an order you can:
- On an order-by-order basis:
- Open the order you would like to insure.
- Tick the Cover/Warranty Required tickbox.
- Enter a cover value on an order.
- Click Print.
- Create a rule to automatically apply cover:
- Go to Settings > Rules > Create a new Rule.
- Select the condition (s) that apply.
- Set the action to Set Insurance Required value to True.
Residential Addresses
Starshipit allows you to specify both sender and receiver addresses as residential.
Sender Address
- Go to Settings > Couriers > TNT > Advanced and enable the option Sender Address is Residential.
- When generating rates, Starshipit will inform TNT that the sender address is residential.
Receiver Address
To specify a receiver address as residential, use the DestinationIsResidentialAddress tag:
- Apply the tag DestinationIsResidentialAddress to your order, then refresh the rate or print the order. This will notify the system that the receiver address is residential.
For frequently used addresses, we recommend automating this with a rule:
- Example: If Destination Street Address contains "X", then apply the tag DestinationIsResidentialAddress.
This helps streamline the process and ensures consistency.
