Use Starshipit's notifications and branded tracking pages to keep your customers up to date on the status of their deliveries.
You can opt-in or out to notify your customers via email or text alerts at five different stages of the delivery process including:
- Printed
- Picked-up
- In transit
- Out for delivery
- Delivered.
Using our email and TXT editor you can create branded emails and TXT's in line with your companies brand and communication style.
Using Starshipit's branded tracking your customers will be re-directed to a branded tracking page where they can see the status of their delivery and create return labels (if you choose to enable this option).
Learn how to customise notifications:
- Enable and configure the branded tracking page
- Customise text notifications
- Customise email notifications
- Set up self-service return label generator
Configuring Customer Shipping Notifications from Starshipit on Vimeo.