# Configure delivery options for Australia Post
URL: https://support.starshipit.com/articles/115000425263-configure-delivery-options-for-australia-post
Canonical: https://support.starshipit.com/articles/115000425263-configure-delivery-options-for-australia-post
Markdown: https://support.starshipit.com/articles/115000425263-configure-delivery-options-for-australia-post.md
Updated: 2026-09-26

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to configure delivery options for Australia Post orders.

Choose the Australia Post delivery options that apply by default to your orders, then update or re-import unshipped orders when you need a different option.

## About delivery options for Australia Post

Australia Post has three delivery options:

* **Authority to Leave (Safe Drop):** A signature and name will still be captured when your customer is at home. If they are not at home, the parcel will be left in a safe place if one is available, or a notification card left and the parcel taken to a nearby Post Office if no safe place is available
* **Authority to Leave (Safe Drop) can be requested by receiver:** A signature and name will be captured when your customer is at home. If they are not at home, the parcel will only be left in a safe place if your customer has requested this during the delivery process (through MyPost or through an invitation if they receive email tracking notifications). In all other cases, a notification card will be left and the parcel taken to a nearby Post Office.
* **Signature Required (card if not home):** A signature and name will always be captured and the parcel will be taken to a nearby Post Office if your customer is not at home to sign for the parcel.

For more detail on how Australia Post handles each delivery option, refer to the [eParcel Shipping and Tracking Fact Sheet](https://auspost.com.au/content/dam/auspost_corp/media/documents/eparcel-shipping-and-tracking-fact-sheet.pdf).

![Australia Post delivery options overview](/uploads/articles/couriers/australia-post/delivery-options-for-australia-post-orders/delivery-options-overview.png)

| Service Code | Description |
| ------------ | ----------- |
| 50 | Authority To Leave can be requested by receiver (full consignment must be delivered together) |
| 51 | Authority To Leave can be requested by receiver (partial consignment delivery allowed) |
| 03 | Signature required (card if not home) |
| 08, 15 | Signature On Delivery with Authority To Leave |

## Edit delivery options in Starshipit

1. In your Starshipit account, navigate to **Settings** \> **Couriers**.
2. Click Australia Post **Settings**.
3. Select **Advanced** tab, and make your changes accordingly.The **Safe Drop** option is enabled by default. You can clear this checkbox to enforce a signature on delivery or tick authority to leave to enforce authority to leave.
4. Click **Save**.

## Allow partial delivery for eligible wine shipments

Use **Allow Partial Delivery** only for eligible Australia Post wine shipments using service code `82`. It allows parcels in the same consignment to be delivered separately when Australia Post supports that service.

1. Go to **Settings > Couriers > Australia Post > Advanced**.
2. Select **Allow Partial Delivery**.
3. Click **Save**.

When this setting applies, Starshipit requests **Authority to Leave** and partial delivery, and turns **Safe Drop** off. The setting is off by default and does not apply to other Australia Post services or return labels.

:::important
**First Time Delivery** takes precedence for eligible Victorian wine and liquor shipments. When First Time Delivery is enabled, Starshipit turns off Authority to Leave, Safe Drop, and partial delivery.
:::

After saving, print a test label for an eligible service-82 order and confirm the intended delivery option before using the setting for live shipments.

## Wine and liquor shipments to Victoria

For eligible Australia Post wine and liquor services delivered to Victoria, Starshipit shows the **First Time Delivery** option. Eligible product codes are `3O85`, `3P85`, `3V85`, `7O35`, `7O85`, `7N35`, and `7N85`.

First Time Delivery is enabled by default for eligible services. When it is enabled, Starshipit sends the shipment as identity-on-delivery and turns off Authority to Leave, Safe Drop, and partial delivery for the eligible package.

Use First Time Delivery for a first-time customer or gift recipient who needs addressee-only delivery. Australia Post also uses these product codes for some non-alcohol shipments, so clear the option when those delivery controls are not required.

To change the default for new eligible orders:

1. Go to **Settings > Couriers**.
2. Open **Australia Post** settings, then select **Advanced**.
3. Select or clear **First Time Delivery**.
4. Click **Save**.

You can also select or clear **First Time Delivery** on an eligible order before printing its label. The option appears only when the destination is Victoria and the selected service uses one of the eligible product codes.

### Service codes for eligible liquor services

| First Time Delivery | Delivery option | Australia Post service code |
| --- | --- | --- |
| Enabled | Delivery controls are set automatically | `49` |
| Disabled | Authority to Leave | `82` |
| Disabled | Signature required | `81` |
| Disabled | Safe Drop can be requested by the receiver | `83` |

## Remove and re-import orders

If you have made changes to your delivery options, you can remove and re-import orders to apply these changes.

1. In your Starshipit account, select **Orders**.
2. Click **Actions**, then select **Remove imported unshipped orders** from the dropdown menu.
3. Click **Remove**.
4. After you have removed unshipped orders, click **Import**, then select **Import All** from the dropdown menu.