How to do a partial shipment
StarShipIT has the ability to create a label to dispatch part of an order and then fulfill the rest of the items at a later date.
For example: One item in an order is out of stock, the remaining items which are in stock can be dispatched to the customer. To do this use the partial shipment functionality, this essentially splits the order in StarShipIT so you can fulfill the remainder of the order when the item is back in stock.
Example below:
The below order contains several items
If the shoes are out of stock, un-tick the item on the list as shown below:
Alternatively amend the quantity of an item, for example to ship 2 golf balls instead of 4, edit the quantity to be shipped.
Then print the label, one part of the order will go to Printed section and the rest of the items will be saved in the new section as a new order to fulfill later.
The new order will have the same order number as the original (Printed) order, with a -1 added at the end
NOTE: The order in your eCommerce platform will also be partially shipped, it will get the partial shipped status and only the items shipped will be updated.
However not all the eCommerce platform support partial shipment, If your eCommerce platform doesn't support partial shipping the total order will be updated when you print the first label.