# Starshipit app
Canonical: https://support.starshipit.com/categories/troubleshooting/starshipit-app
Markdown: https://support.starshipit.com/categories/troubleshooting/starshipit-app.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Resolve Starshipit app issues or prepare your computer for remote support.

## Articles
- [Starshipit app: Troubleshooting](https://support.starshipit.com/articles/9656290318735-starshipit-app-troubleshooting): Troubleshooting steps for common issues like slowness or freezing in the Starshipit app.
- [Download TeamViewer](https://support.starshipit.com/articles/360000560216-download-teamviewer): Download TeamViewer to give the Starshipit support team remote access to your computer for troubleshooting.