# Waiting for a parcel?
Canonical: https://support.starshipit.com/categories/troubleshooting/parcel-delivery-help
Markdown: https://support.starshipit.com/categories/troubleshooting/parcel-delivery-help.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Help for shoppers looking for a parcel sent by a retailer using Starshipit.

## Articles
- [Where's my parcel?](https://support.starshipit.com/articles/9171330231951-wheres-my-parcel): Find out who to contact when you are waiting for a parcel from a retailer that uses Starshipit.